#1-ranked iPaaS on G2 among 236 competing solutions

ITSM Automation

Integrate multiple ITSM applications to automate processes and increase operational efficiency.

screenshot celigo integration platform it process automation

Automate IT Service Management  Processes

Celigo provides one platform to integrate and automate your ITSM processes, enabling your organization to increase response time and reduce ticket resolution times, allowing your support staff to work on higher-priority incidents.

Increase Automation and Visibility

Mitigate error and gain enhanced visibility across multiple clouds, enabling your ITSM to operate more efficiently.

Improve Communication and Collaboration

Facilitate frequent communication and seamless collaboration among IT and non-IT users.

Enhance Performance and Reliability

Improve data access and accuracy, resulting in faster resolution times and enhanced service delivery.

ITSM Automation

  • agsdix-c243032-check-circle-brokenAutomated data integration eliminates manual entry and silos across CRM, ERP, and case management.
  • agsdix-c243032-check-circle-brokenMinimize risk and improve data accuracy with error-free data handling and validation.
  • agsdix-c243032-check-circle-brokenCost reduction through increased process speed, fewer bottlenecks, and reduced errors.
  • agsdix-c243032-check-circle-brokenStreamline collaboration within teams and across the organization for faster IT response times.

Featured Integrations for ITSM

Build a Better Service Desk

Break down data silos securely, enabling faster resolution times and improved service delivery.

  • agsdix-c243032-check-circle-brokenProvide employees and customers with the most up-to-date information to resolve issues quickly.
  • agsdix-c243032-check-circle-brokenDevelop service management workflows with out-of-the-box integrations to support business users in HR and facilities case management.
  • agsdix-c243032-check-circle-brokenEnable business users to modify ITSM process flows and build out their own custom workflows.

Automate Incident Management Processes

Accelerate incident response and ticket resolution to enable the IT support team to focus on crucial strategic projects. Increase the number of incidents resolved, allowing teams to hit their SLOs.

  • agsdix-c243032-check-circle-brokenEnable faster response times and issue resolution.
  • agsdix-c243032-check-circle-brokenImprove the support experience for your team and customers.

Celigo Platform

Automate all your processes across the enterprise with the right iPaaS


Scalable and Robust

Whether processing hundreds, thousands, or millions of orders, Celigo doesn’t miss a beat.


Configurable and Customizable

Celigo’s advanced configuration settings are built based on our experience seeing every imaginable use case, from individual settings to concurrency controls that help you scale.


Advanced Functionality Out of the Box

Advanced features include payouts reconciliation, settlement reconciliation, sales tax reports, line-level promotions, order variances, gift cards, kit items, and more.


Easy Monitoring and Management

The intuitive integration monitoring, error management, data mapping, and real-time alerts make it easy to monitor and maintain automations directly on your Celigo dashboard.

Trusted by market-leading companies

We support you no matter where you are on your journey. Learn why thousands of market-leading companies choose Celigo.


Loved by customers. Recommended by the experts.

Celigo named G2 Best Software

Highly Rated

4.9 out of 5 Stars

App of the Year!

Most Recommended

HoW THE CDC Managed 5x increase in transactions

Celigo helped us determine not only what to connect, how to connect, and when to connect it, but also what our business required. Our volume of transactions increased fivefold since pre-COVID. It would have been near impossible to manage that kind of volume before Celigo.

Malcolm JamesDirector Of Information Technology

With Celigo, our staff accountants can do more interesting work. They stay engaged, which makes them want to stay employed at this company. Spending six hours a day manually keying in information does not make you want to get up and go to work.

Amanda RompolaSr. Accounting Manager
Frontline Education

Celigo has definitely enabled us to grow our eCommerce business while maintaining fixed resources. I was able to rapidly complete my integration projects for about one-sixth of what my parent company had slated as the capital budget. Celigo saved us a tremendous amount of money.

Matt Riddle
Director of Systems & Strategy
Intelligentsia Coffee Inc.

Begin your automation journey.