CUSTOMER SUPPORT

Redefine customer loyalty

Integrate apps and automate customer support workflows. Resolve tickets quickly. Personalize interactions. Build customer trust and loyalty.

Customer service representatives using Celigo iPaaS to streamline operations

SUPPORT PROCESS AUTOMATION

Enhance customer experiences

Empower customer support teams to meet the complex and unique needs of every customer—quickly, reliably, and at-scale.

Cover every support use case

Celigo has prebuilt integrations for hundreds of applications, allowing your teams to automate issue to resolution, pricing, reporting, expenses, service provisioning, and collaboration.

Personalize interactions

Celigo unites data on customer histories and preferences across systems, enabling highly personalized and meaningful support engagements.

Respond efficiently

Automate routine support queries and integrate customer data across systems. Reduce wait times and swiftly respond to customer needs.

Manage integrations at scale

Celigo has all the tools you need, whether you need a simple FTP integration or a complex orchestration between multiple applications with data transformations. Our platform makes it easy for you to maintain integrations.

Support

START AUTOMATING

Rule your stack

While competitors chip away at data silos and manual errors, you’re growing your business. See how next-gen automation from Celigo makes it possible.

TESTIMONIALS

Hear from our customers

Discover why thousands of market leaders choose Celigo for their integration and automation needs.

50%

cost reduction in implementation

case study

QDOBA Mexican Eats accelerates automation at half the cost by switching to Celigo

Celigo was a no-brainer for QDOBA. Dollar for dollar, you get more with the Celigo platform. And when you add the fact that it is easier to use, there’s more scalability for us with Celigo. It has allowed me to hand off some of the error-handling to the experts in each department. Instead of basically having IT do it for them for two years, they can go into the Celigo platform and fix it themselves.

Gary Burgess

Director, Infrastructure and Security

100x increase

in transactions processed between CRM and ERP

case study

CDC Foundation successfully manages a fivefold increase in transactions during the COVID pandemic with Celigo

Our business is very complex. It’s very rare that we can work with a partner who understands us and gives us an effective solution like Celigo. They’ve made us an automation-first company.

Malcolm James

Director of Information Technology

10x

growth over the last five years with Celigo

case study

Titan Brands grows 10x over five years while automating processes across its entire operations with Celigo

Celigo has helped us grow our business 10x over the last five years by letting us concentrate our core competencies. They’ve allowed regular business users to automate and manage the different tasks, while still giving the IT and technical users the ability to automate the more advanced processes for the people who are more comfortable doing that.

Jeff Hill

Director of Global Supply Chain

200+

endpoints integrated

case study

WeTransfer develops a scalable integration framework across the enterprise with Celigo

The change with Celigo was noticeable right away. For the sales team to have financial data after they asked for it for two years, and that it actually went comparatively easy, was a wake-up call for us. Everything that we promised to the users: it just worked. It was a huge success.

Katia Malashyna-de Jong

Financial Systems Director

96 hours/month

in manual processes saved

case study

Lumio automates AR processes and empowers business users with reduced IT dependency

I didn’t have to wait for some IT developer to make a change. I could make changes myself. So easy, even a financial controller can do it.

Matthew Morrill

Assistant Controller

MORE SOLUTIONS

Automate IT service management processes

Integrate and automate your ITSM processes to enhance your organization’s response time and reduce ticket resolution times, allowing your support staff to concentrate on higher-priority incidents.

Recommended by the experts

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#1-ranked iPaaS

Summer 2024

Recommended by the experts

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#1 Best Usability

Summer 2024

Recommended by the experts

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Visionary

2024 Gartner® Magic Quadrant™

CELIGO PLATFORM

iPaaS that reinvigorates the modern workflow

Nothing can stop your workforce when you drive powerful integrations across your most important apps. Bring all your data together. And automate every business process.