ServiceNow- Jira Integration Template

ServiceNow and Jira integrations give your team a holistic view of your project status and incident management issues, enabling more efficient work and quicker issue resolution.

Primary Business Process

ITPA

Business Categories

ITSM

Applications

ServiceNow

Jira

Streamline Your Issue to Resolution Processes

Prebuilt flows sync incident data automatically from one system to another whenever an incident is created or updated, ensuring your data stays up-to-date. Your team can work more efficiently by having all the data they need to resolve cases.

Included Flows

This integration flow syncs Jira Cloud platform closed issues as ServiceNow closed incidents. Note: This flow has been configured to run once per week.

This integration flow syncs Jira Cloud platform issues as ServiceNow incidents. Note: This integration doesn't support issues with status as closed.

This integration flow syncs ServiceNow incidents as Jira Cloud platform issues.

This intergration flow syncs ServiceNow users as Jira Cloud platform users.

New Users:

Try Celigo’s platform for free. With the trial, our core features are free forever. Unlimited flows are free for 30 days. No payment information is required.

Returning Users:

Log in to the Celigo Marketplace to download this template.  

Integration Features

Accelerate digital transformation across the entire organization with scale, reliability, and governance.

Prebuilt Integrations

The Celigo Platform provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.

Robust Development Tools

A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.

Error Management Tools

AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.

Integration Orchestration

Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.

User-friendly UI

Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.

Javascript Hook

Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.

Celigo Support

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Accelerate your integration and automation journey by exploring Celigo’s library of resources and self-paced training courses.

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Community

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Documentation

Explore Celigo’s  extensive library of product tutorials and technical documentation.

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Help Center

Have a more specific question?  Please fill out a ticket to get in touch with our support team.

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