ServiceNow- Jira Integration Template
ServiceNow and Jira integrations give your team a holistic view of your project status and incident management issues, enabling more efficient work and quicker issue resolution.
Streamline Your Issue to Resolution Processes
Prebuilt flows sync incident data automatically from one system to another whenever an incident is created or updated, ensuring your data stays up-to-date. Your team can work more efficiently by having all the data they need to resolve cases.
ServiceNow incidents to Jira Cloud platform issues
This integration flow syncs ServiceNow incidents as Jira Cloud platform issues.
ServiceNow users to Jira Cloud platform users
This intergration flow syncs ServiceNow users as Jira Cloud platform users.
Jira Cloud platform closed issues to ServiceNow closed incidents
This integration flow syncs Jira Cloud platform closed issues as ServiceNow closed incidents. Note: This flow has been configured to run once per week.
Jira Cloud platform issues to ServiceNow incidents
This integration flow syncs Jira Cloud platform issues as ServiceNow incidents. Note: This integration doesn’t support issues with status as closed.
Integration Features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt Integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust Development Tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered Error Management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration Orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-Friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript Hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
The business keeps running, and there’s no change in the process. That makes a huge impact.
Brett Olsen
Head of Business Systems
MedicalDirector, Telstra Health
The Shopify integration paid for itself just by removing that manual data entry.
Scott Murray
CIO
KOOKAÏ
We’ve saved 96 hours a month in manual processes. Before Celigo, three accountants spent eight hours a day, four days a week managing data entry tasks and information transfers that are now automated.
Matthew Morrill
Assistant Controller
Lumio
We basically cut down the workload in half. Our resources are now focused on advancing the product that we offer rather than fixing it. We do a lot with Celigo, and we have a lot of things that we still want to do with this product.
Brian Kuntz
VP of Corporate Solutions Delivery
BrandMuscle
Overall, we are seeing a 10x ROI from Celigo. We decreased our aged receivables by 20 to 30 percent because we weren’t spending all day posting. And this freed us up to spend more time collecting cash.
Ryan Maher
Director of Administration
Amigo Mobility
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