Returnly – NetSuite
Integration App

Sync return authorizations and automate refunds with the Returnly-NetSuite Integration App

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Recording returns and refunds has never been easier

As Returnly automates returns at scale, it can be difficult to keep up recording all of those cash returns into NetSuite. The Returnly-NetSuite Integration App consolidates return automation and recording them in the books into a single, streamlined process. When a return is authorized, refunding the customer and creating the associated records happen at the same time.

Integrating Returnly and NetSuite makes returns and cash refunds frictionless for everyone: your customers and back office operations alike.

Comprehensive flows out-of-the-box

Access all of your customers’ data in one place by syncing financials, support tickets, and RMAs

Intuitive setup without coding

Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code

Self-service with low maintenance

Built for both IT & end-users, take control of your integrations with the Celigo standalone application

Customizable and expandable

Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources

Advanced Capabilities

When a return is authorized in Returnly, it will be imported into NetSuite as an RMA record. Returns that have not been authorized will not be eligible for export.

A Return Receipt is created in NetSuite for the respective RMA record which is then sent back to Returnly, triggering a cash refund.

Once a customer is refunded, the refund record in Returnly will create a cash refund and credit memo in NetSuite. This allows for the deduction of restocking and other fees from the original order amount.

and more!

Key Integration Flows

Built on an iPaaS

Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.

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What is an Integration App?

Many other vendors offer recipes and accelerators that help connect different applications. However, only Celigo offers Integration Apps.

Integration Apps are complete, standalone SaaS applications that connect applications. They are built on an iPaaS, which allows for a level of robustness and customization not possible with direct connections.