Celigo Subprocessors July-17-2018

Celigo Subprocessors July-17-2018 2019-07-19T11:29:07+00:00

Celigo Subprocessors

Celigo, Inc. uses certain subprocessors to assist it in providing to its customers the Services as described in the Terms of Service available at https://www.celigo.com/terms-of-service/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by Celigo who has or potentially will have access to, or process Customer Content (which may contain Personal Data). Celigo engages different types of subprocessors to perform various functions as explained below.

INFRASTRUCTURE

We use the following list of subprocessors to provide our cloud infrastructure environment and processing of our Customer’s GDPR content: in our role as the subprocessor to the customer as the data controller

SUBPROCESSOR LOCATION / COUNTRY WEBSITE
Amazon Web Services USA www.aws.amazon.com
Confluent USA www.confluent.io
Jira (Atlassian) USA www.atlassian.com/software/jira
LastPass (LogMeIn) USA www.lastpass.com
Loggly (Solar Winds) USA www.loggly.com
LogicMonitor USA logicmonitor.com
mLab USA mlab.com
NetSuite USA www.netsuite.com
Salesforce USA www.salesforce.com
Splunk USA www.splunk.com

PROCESSING OF INFORMATION ABOUT OUR CUSTOMERS

We work with various subprocessors that support our business and software services and infrastructure. In order to provide this functionality to Celigo as a data controllor, these subprocessors may, but not necessarily will, have access to data about Celigo Customers, but not the customer’s GDPR personal data as a controller.

SUBPROCESSOR COUNTRY WEBSITE PURPOSE
Act-On USA act-on.com Marketing Automation Tool
Adobe EchoSign USA acrobat.adobe.com/us/en/sign.html Adobe Sign (formerly EchoSign) is the world`s most trusted e-sign solution
AllBound USA www.allbound.com partner relationship and channel management solutions for all aspects of the partner lifecycle
Appirio USA appirio.com IT technology company providing mobile, social, crowdsourcing and cloud technology services
Aptrinsic USA aptrinsic.com Used by Product teams to assist with adoption and retention
Chargebee USA www.chargebee.com Automate recurring billing, and manage subscriptions
Cirrus Insight USA www.cirrusinsight.com CRM application that integrates Salesforce with third party services, including Gmail and Microsoft Office 365.
Clari USA www.clari.com AI-driven sales forecasting and pipeline management software B2B sales teams use to sell, forecast, and close more deals, predictably
DocuSign USA www.docusign.com Electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents
Google USA www.google.com Cloud Storage, Internal Document Sharing, Document Building, Chat, Corporate Email
Gong.io USA www.gong.io Conversation Intelligence Tool
Intercom USA www.intercom.com Customer messaging platform. Chat with prospective and existing customers within the app, website, social media, or via email
Jira (Atlassian) USA www.atlassian.com/software/jira Issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions.
LinkedIn USA www.linkedin.com Build and engage with your professional network – Includes Point drive and Sales Navigator
LiveChat USA www.livechatinc.com Embedded live chat solution for your website
Mix Max USA www.mixmax.com Calendar plugin for Gmail
NetSuite USA www.netsuite.com ERP
Natero, Inc. USA www.natero.com Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort.
Outreach.io USA www.outreach.io Sales Dialer that helps efficiently and effectively engage prospects to drive more pipeline and close more deals
Salesforce USA www.salesforce.com CRM
Slack USA slack.com Team collaboration tool
SmartSheet USA www.smartsheet.com Software as a service application for collaboration and work management
Stripe USA stripe.com Online payment processing for internet businesses
StichDAta USA www.stitchdata.com Lightweight data warehouse – Synchronizer – NetSuite <> Salesforce
SurveyMonkey USA www.surveymonkey.com Online cloud survey business
Vidyard Kitchener, Canada www.vidyard.com Software to host and analyze video performance
Zendesk USA www.zendesk.com Customer service software and support ticketing system
Zoom USA zoom.us Video Conferencing Communications
8×8 USA www.8×8.com Cloud Based Phone System

If you/ your company would like to be notified of intended changes to this list then please fill out the form below to join our distribution list. Once subscribed in this manner you will receive notification of new Subprocessors before those Subprocessors are authorized to process Personal Data on Celigo’s behalf.

Updated: April 1, 2019 | v3


Right to Object

A Controller (you, our Customer) has the right to reasonably object to Celigo’s use of a new Subprocessor by notifying Celigo at compliance@celigo.com, in writing within ten business days of receiving the notice of intent to authorize via the mechanism specified above. This notification shall explain the reasonable grounds for objection (e.g., if the use of this Subprocessor would violate applicable laws or weaken protections for the applicable Personal Data). Celigo will make commercially reasonable efforts to resolve the objection by the Controller.