Celigo Subprocessors July-17-2018

Celigo Subprocessors July-17-2018 2018-10-25T15:58:40+00:00

Celigo Subprocessors

Celigo, Inc. uses certain subprocessors to assist it in providing to its customers the Services as described in the Terms of Service available at: https://www.celigo.com/terms-of-service/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by Celigo who has, or potentially will have, access to or process Customer Content (which may contain Personal Data). Celigo engages different types of subprocessors to perform various functions as explained below.

INFRASTRUCTURE

We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

SUBPROCESSOR LOCATION / COUNTRY WEBSITE
Google, Inc. USA www.google.com
Amazon Web Services USA www.aws.amazon.com

PROCESSING OF CUSTOMER CONTENT

We work with various subprocessors that monitor, maintain, and otherwise support our software services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:

SUBPROCESSOR COUNTRY WEBSITE PURPOSE
NewNatero, Inc. USA www.natero.com Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort.
Salesforce USA www.salesforce.com CRM
NetSuite USA www.netsuite.com ERP
8×8 USA www.8×8.com Cloud Based Phone System
mLab USA mlab.com Fully managed cloud database service that hosts MongoDB databases. mLab runs on cloud providers Amazon, Google, and Microsoft Azure
iron.io USA https://www.iron.io Scalable cloud-based message queue and processing platform for building distributed cloud applications
Redis to Go USA redistogo.com RedisToGo is an add-on for providing functionality for Redis with graphs, backups, persistence and fine-tuned Redis.
Splunk USA www.splunk.com Captures, indexes, and correlates real-time Customer data in a searchable repository from which it can generate graphs, reports, alerts, dashboards, and visualizations
Google USA www.google.com Cloud Storage, Internal Document Sharing, Document Building, Chat, Corporate Email
Postmark USA postmarkapp.com Email deliverability service
Jira (Atlassian) USA www.atlassian.com/software/jira Issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions.
Slack USA slack.com Team collaboration tool
Zendesk USA www.zendesk.com Customer service software and support ticketing system
LinkedIn USA www.linkedin.com Build and engage with your professional network
EverString USA wwwleverstring.com Marketing and sales intelligence software powered by automated data science
Vidyard Kitchener, Canada www.vidyard.com Software to host and analyze video performance
Outreach.io USA www.outreach.io Sales Dialer that helps efficiently and effectively engage prospects to drive more pipeline and close more deals
LiveChat USA www.livechatinc.com Embedded live chat solution for your website
Appirio USA appirio.com IT technology company providing mobile, social, crowdsourcing and cloud technology services
Adobe EchoSign USA acrobat.adobe.com/us/en/sign.html Adobe Sign (formerly EchoSign) is the world`s most trusted e-sign solution
Cirrus Insight USA www.cirrusinsight.com CRM application that integrates Salesforce with third party services, including Gmail and Microsoft Office 365.
Gong.io USA www.gong.io Conversation Intelligence Tool
Zoom USA zoom.us Video Conferencing Communications
Act-On USA act-on.com Marketing Automation Tool
Clari USA www.clari.com AI-driven sales forecasting and pipeline management software B2B sales teams use to sell, forecast, and close more deals, predictably
AllBound USA www.allbound.com partner relationship and channel management solutions for all aspects of the partner lifecycle
Microsoft USA www.microsoft.com Microsoft Office Suite
GitHub USA github.com Web-based hosting service
LastPass (LogMeIn) USA www.lastpass.com Password manager, password generator, and vault
SmartSheet USA www.smartsheet.com Software as a service application for collaboration and work management
SurveyMonkey USA www.surveymonkey.com Online cloud survey business
Intercom USA www.intercom.com Customer messaging platform. Chat with prospective and existing customers within the app, website, social media, or via email
Loggly (Solar Winds) USA www.loggly.com Cloud-based log management and analytics service provider
Typeform Barcelona, Spain www.typeform.com Online form building and online surveys
Chargebee USA www.chargebee.com Automate recurring billing, and manage subscriptions
Stripe USA stripe.com Online payment processing for internet businesses
Boomerang (Baydin) USA www.baydin.com/ GMail integration Scheduled sending and the easiest, most integrated email reminders to Gmail, helping you reach Inbox Zero
DocuSign USA www.docusign.com Electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents
Mixpanel USA mixpanel.com Get insights across all of your user-centric data to make smarter decisions and act faster based on how customers use your product or website
LogicMonitor USA logicmonitor.com SaaS performance monitoring platform used in IT
Aptrinsic USA aptrinsic.com Used by Product teams to assist with adoption and retention
DiscoverOrg USA www.discoverorg.com Sales prospecting and data enrichment tool for Contacts within the United States

If you/ your company would like to be notified of intended changes to this list then please email compliance@celigo.com with the email subject “Subscribe” to join our distribution list. Once subscribed in this manner you will receive notification of new Subprocessors before those Subprocessors are authorized to process Personal Data on Celigo’s behalf.

Updated: Oct 24, 2018 | v1

Right to Object

A Controller (you, our Customer) has the right to reasonably object to Celigo’s use of a new Subprocessor by notifying Celigo in writing within ten business days of receiving the notice of intent to authorize via the mechanism specified above. This notification shall explain the reasonable grounds for objection (e.g., if the use of this Subprocessor would violate applicable laws or weaken protections for the applicable Personal Data). Celigo will make commercially reasonable efforts to resolve the objection by the Controller.