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To make things more complicated, the company uses different fulﬁllment and third-party logistics companies to handle inventory in warehouses in the US, UK, and Germany.
When Lights4Fun Financial Director Keran Eblett ﬁrst joined the company, he realized that there was real frustration in the existing set of systems and our setup. “It felt like our existing set up was just working against us ,” said Eblett. “Our teams didn’t have visibility of what each other were doing.”
They had a sales department that would selling out-of-stock items, but had no way of knowing when they would be replenished without reaching out to the purchasing team. This required seven different spreadsheets to be maintained with the right information. “We had multiple versions of the truth” said Eblett. “We need to make sure the team had full visibility in one place.”
They also needed to know if their 3PLs were talking to their different websites and marketplaces. As the company was growing massively, they were missing key opportunities because so much time and resources were spent on many manual processes.
Supporting the company’s aspirations of becoming a scalable and high-growth business meant that they would have to ﬁnd a better alternative to expensive and time-consuming manual effort.
“We are genuinely thrilled with the engagement that we had with the teams at Celigo and Catalyst IT. They took a very complex set of omnichannel requirements and delivered a cost-effective, fully integrated NetSuite solution in less than 3 months.”
In order for Catalyst IT to deliver the project, NetSuite was selected as the ERP system to support core business processes. Meanwhile, Celigo handled their complicated integration needs, including the automation of data ﬂows between NetSuite, the various marketplaces it operated in, physical warehouses, and third party warehousing providers. The team had also set a go-live date of July 1 – just four months.
“Normally a project of this complexity just would not have happened in four months,” said Stephen Saunders, Director of NetSuite Practice at Catalyst IT. “There’s just far too many moving pieces to make it happen, so without Celigo, that form of deadline just would have not rung true.”
Catalyst IT chose several prebuilt integration apps to handle the storefront and marketplaces, and integrator.io to handle the bespoke integrations, such as the XML ﬁles transfers via API as well as ﬁle processing via ﬁling cabinets for both 3PLs.
With Celigo, Lights4Fun ﬁnally had the critical element that would help them to scale operations: complete, real-time visibility of stock levels across its business, of processes like orders to ship, orders to transfer, inventory adjustments to make, stock validation and purchase orders to receive in a single dashboard.
“The best part of this was the self-service part of it,” said Eblett. “We didn’t need to allow in somebody to write a really complex code hidden somewhere in the background of our system and can customise it to our needs.”