ServiceNow automates enterprise services by optimizing IT, Customer Service, Security Operations, and HR processes. Popular ServiceNow integrations include ERP, CRM, tax and finance applications. Celigo is a specialist in integrating ServiceNow to streamline IT and enterprise business processes.
Common Integrations with ServiceNow
ERP, CRM – Integrate tickets, cases, work orders, warranties, and SLAs with ServiceNow (e.g., NetSuite, Salesforce, Workday)
Issues Management – Automatically sync incidents, cases, and issues (e.g., Jira, Salesforce, Workday)
Collaboration – Set up automated notifications based on status of ServiceNow incidents (e.g., ReadyTalk, Skype, Twilio)