NICE CXone Integrations

Integrate NICE CXone with your tech stack to automate collaboration across applications.

Enhance Collaboration with Prebuilt NICE CXone Integrations

Integrate NICE CXone across applications to collaborate more effectively, streamline communication, and improve overall productivity.

NICE CXone Integrations – Featured Use Cases

Streamline Ticket Processing

Integrate with ticketing systems like Zendesk, Salesforce Service Cloud, or Freshdesk. Automate the creation of tickets in your CRM system based on calls and chats in NICE CXone.

CRMs

Sync collaboration data with CRM platforms to centralize customer communications, track interactions, and automate follow-up tasks.

Project Management Tools

Integrate collaboration systems with project management tools to automate task assignments, update project statuses, and centralize project-related discussions.

ERPs

Automate communications related to order processing, inventory management, and financial updates by integrating NICE CXone with ERP platforms.

Human Resources

Sync collaboration data with HR systems to automate employee onboarding tasks, training notifications, and internal communication related to HR processes.

Customer Support and Helpdesk Systems

Synchronize collaboration data with customer support platforms to centralize customer communication, automate ticket assignments, and facilitate internal discussions on support issues.

View all Celigo Integrations

The Celigo Platform also supports custom integrations that can connect any application to NICE CXone.

See Our Integration Marketplace

The Celigo Platform

An Advanced iPaaS with Infinite Scalability

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Built for the Enterprise

The platform has the power, tools, and governance needed to handle the most complex use cases.

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Accessible to Everyone

Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.

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Scalability to Support Breakaway Growth

Infinite scalability to connect any application with no limits on integrations or data volume.

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AI-powered Error Management

AI-enhanced error management uses machine learning and NLP for automated error resolution, featuring data mapping, dashboards, and real-time alerts.

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Managed, Prebuilt Solutions

The Celigo Platform provides a comprehensive library of solutions with built-in best practices, AI, and machine learning.

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Robust Development Tools

Powerful integration tools for technical users to build complex integrations with custom coding.

See what our customers have to say:

Learn how Celigo customers drive innovation, streamline processes, and create new growth opportunities by leveraging integration-driven automation.

Our customer stories

“Because with this seamless integration with Celigo, everything is always aligned, and we know that the data we’re looking at is actually correct. So rather than having to spend that time verifying what we see, we can dive deeper into the data. We essentially grow the business by using these tools.”

Read customer story

“With Celigo, our accounting team got back 10 to 15 days a month that was previously spent on manual tasks. We’re also seeing a cost savings of at least three or four grand a month that we previously spent on contractors performing manual financial processes.”

Read customer story

“Celigo knows that each customer is specific and customizable. We’ve saved at least two-and-a-half people and $90,000, but I’d say it’s probably in the neighborhood of over $200,000.”

Read customer story