Supply Chain and Ecommerce Summit2020-09-04T00:04:13+00:00
On Demand Virtual Summit for companies making and selling products

On Demand Virtual Summit for companies making and selling products

Presenting companies
Lionel Racing William Roam Intelligentsia OZNaturals Goodwill Southern California Chicago Music Exchange
Brought to you by
Celigo RFSmart Pacejet Avalara
Best practices from leading companies and industry experts

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Best practices from leading companies and industry experts

In today’s shifting business environment, ecommerce and retail businesses are looking into optimizing their operations and management processes. Whether they need to work with fewer resources or process an increasing number of orders, automation of manual processes is key for operational efficiency, especially in light of recent events.

Join leaders from influential companies such as Intelligentsia Coffee, OZNaturals, and Goodwill Southern California, along with other experts to learn the operational best practices that make these companies what they are today.

Day 1 - Sessions featuring Retail, Distribution, and Ecommerce companies

Day 1

Sessions featuring
Retail, Distribution, and
Ecommerce companies




Day 2 -  Sessions featuring Manufacturing companies

Day 2

Sessions featuring
Manufacturing companies


Day 2 -  Sessions featuring Manufacturing companies

Schedule

All times in Pacific time



DAY 1
 

Featuring Ecommerce, Distribution, and Retail companies

9:00am - 9:45am

How OZNaturals Built Scalable, Efficient, and Resilient Operations with Automation

With today’s changing landscape in supply chain and commerce, businesses realized one more time, the need to plan ahead and put the right processes and systems in place for streamlined operations. In this session, Mike Small from OZNaturals, a manufacturer of natural skincare products with B2B and DTC sales channels, managing multiple warehouse and fulfillment operations, will share his experience on how they built resilient, scalable and efficient operations...

With today’s changing landscape in supply chain and commerce, businesses realized one more time, the need to plan ahead and put the right processes and systems in place for streamlined operations. In this session, Mike Small from OZNaturals, a manufacturer of natural skincare products with B2B and DTC sales channels, managing multiple warehouse and fulfillment operations, will share his experience on how they built resilient, scalable and efficient operations from the ground up. This allowed them to quickly respond to sudden changes in demand, supply and third party ecommerce marketplace policies, while being able to support growth with at-hand resources and eliminate redundant tasks.

Topics will include:

  • Challenges of running supply chain operations
  • How to plan for scalability, efficiency and resiliency
  • How automation helped OZNaturals to tackle obstacles and grow

OZNaturals Celigo

10:00am - 10:45am

Putting your WMS to Good Use: How Goodwill Tackled Business Expansion Into New Products Portfolio

When it comes to expanding your business, your inventory is one of your most important company assets - there is no room for second guessing if you have the right product on hand. Whether you are using paper today or have a mobile solution in place, your warehouse management system should support your company growth. Hear from...

When it comes to expanding your business, your inventory is one of your most important company assets - there is no room for second guessing if you have the right product on hand. Whether you are using paper today or have a mobile solution in place, your warehouse management system should support your company growth. Hear from Goodwill Southern California on their business expansion and how they focused on simplicity and efficiency in managing their inventory. They will also share the impacts of COVID on their project and current strategy to ensure their expansion stays on track.

Topics that we’ll discuss include:

  • Challenges faced by expanding businesses
  • The value of Mobile WMS technology
  • How Goodwill leveraged mobile technology as a part of their business expansion
  • Lessons Learned / Tips for others

Goodwill Southern California RFSmart

11:00am - 11:45am

Rocking ROI Out of Your Shipping (with Chicago Music Exchange and Pacejet)

When rockstar customer service is your primary focus, in both a storefront with over 250 visitors daily and a warehouse that ships 126,000+ shipments a year, then automation and business connectivity are crucial. Join Chicago Music Exchange and Pacejet to learn more about how to streamline shipping processes with...

When rockstar customer service is your primary focus, in both a storefront with over 250 visitors daily and a warehouse that ships 126,000+ shipments a year, then automation and business connectivity are crucial. Join Chicago Music Exchange and Pacejet to learn more about how to streamline shipping processes with Fully Connected Shipping and see the positive impact on business and customer service. Chicago Music Exchange was able to take a laborious and manual shipping process and transform it into a warehouse that nearly operates autonomously. Learn how you can apply Fully Connected Shipping to your supply chain to gain an ROI and better delight your customers.

Topics that we’ll discuss include:

  • Maximizing ROI with a powerhouse tech stack
  • Seamless system integrations to scale and grow business
  • Reducing employee onboarding time with more streamlined and automated workflows and processes in the shipping warehouse Delivering superior customer service and improving satisfaction

Chicago Music Exchangepacejet

12:00pm - 12:45pm

From 1 to 50: Scaling Your Business to Handle New Sales Tax Requirements (with Lionel Racing)

New laws that obligate remote sellers to collect sales tax are spreading throughout the U.S. In many states, you’re now required to register, file, and remit if you make 200 transactions or $100,000 in sales into the state. In this session, Avalara sales tax compliance expert John Perri and Lionel Racing’s CIO Rick Gemereth will break down what these new laws mean for...

New laws that obligate remote sellers to collect sales tax are spreading throughout the U.S. In many states, you’re now required to register, file, and remit if you make 200 transactions or $100,000 in sales into the state. In this session, Avalara sales tax compliance expert John Perri and Lionel Racing’s CIO Rick Gemereth will break down what these new laws mean for your business and how you can scale your business effectively without turning your accounting and finance operations upside down. Join us to learn how you can get prepared.

Topics that we’ll discuss include:

  • Managing Sales Tax Before & After 2018
  • Filing & Remittance Process for 1 State
  • Filing & Remittance Process for 5+ States
  • How to Scale: Steps to Manage Compliance
  • Customer Insights—Lionel Racing

Lionel Racing Avalara

12:45pm - 1:00pm

The State of Retail and Distribution Today

With the recent shift in market dynamics, retailers and distributors have witnessed a major shift towards new channels of revenue, digital transformation, and automation for more efficient operations...

With the recent shift in market dynamics, retailers and distributors have witnessed a major shift towards new channels of revenue, digital transformation, and automation for more efficient operations.

In this session, Frank Ryan, VP of Sales for NetSuite's NA Retail and Distribution Verticals, will share recent insights and trends within Retail and Distribution based on what NetSuite has seen from serving thousands of customers in this space.

  • Building Resilience in Today's Environment
  • New channels
  • Efficiency in operations
  • The NetSuite leadership perspective
  • And more

NetSuite

DAY 2
 

Featuring Manufacturing companies

9:00am - 9:45am

Optimizing 3PL Management for Multi-Channel Operations with Integration

With the unprecedented impact of COVID on supply chain, now more than ever, businesses need to optimize their 3PL management processes. Whether they need to work with fewer resources or process an increasing number of orders, automation is key for operational efficiency. By integrating their 3PL into NetSuite...

With the unprecedented impact of COVID on supply chain, now more than ever, businesses need to optimize their 3PL management processes. Whether they need to work with fewer resources or process an increasing number of orders, automation is key for operational efficiency. By integrating their 3PL into NetSuite, businesses can eliminate the need for manually exchanging product, order and fulfillment information with their 3PL Providers, and keep accurate track of inventory leading to healthy business decisions.

Join us in this event, as Chris Bidleman from Celigo discusses best practices for fully automating 3PL management processes. Topics include:

  • State of Ecommerce and impact on supply chainn
  • Challenges managing 3PL for multi-channel ecommerce
  • Best Practices for 3PL Management Automation
  • Q & A

Celigo

10:00am - 10:45am

Thanks 2020! Strategies for Managing your Changing Manufacturing Operations

2020 has been unprecedented for manufacturers. Pandemic aside, managing your inventory across manufacturing operations and distribution supply chains is one of the most challenging parts of an enterprise. Adding in the unexpected changes this year has brought, and the need for a scalable strategy becomes even more crucial. In this session, we’ll talk through the various challenges manufacturers are facing today (from tracking labor to lot control visibility) and some practical tools...

2020 has been unprecedented for manufacturers. Pandemic aside, managing your inventory across manufacturing operations and distribution supply chains is one of the most challenging parts of an enterprise. Adding in the unexpected changes this year has brought, and the need for a scalable strategy becomes even more crucial. In this session, we’ll talk through the various challenges manufacturers are facing today (from tracking labor to lot control visibility) and some practical tools you can use to tackle these in your operations. For more information on RF-SMART’s manufacturing tools, you can listen to the RF-SMART podcast, Taking Inventory.

Topics that we’ll discuss include:

  • The various levels of manufacturing and ways to best manage inventory in each one
  • Challenges manufacturers are facing today and strategies to overcome them
  • Lessons learned from NetSuite customers

RFSmart

11:00am - 11:45am

William Roam Saves 2 Hours a Day with Fully Connected Shipping

With a focus on sustainability and giving back to their communities, William Roam strives to make the right choices for the environment and their customers in all aspects of the business, including efficient shipping with the best rates on every shipment. Join William Roam and Pacejet to learn how to streamline shipping processes, improve order accuracy, and grow your manufacturing and e-commerce...

With a focus on sustainability and giving back to their communities, William Roam strives to make the right choices for the environment and their customers in all aspects of the business, including efficient shipping with the best rates on every shipment. Join William Roam and Pacejet to learn how to streamline shipping processes, improve order accuracy, and grow your manufacturing and e-commerce business. William Roam was able to automate their shipping processes to reduce time spent managing shipments, get more orders out the door same-day, and grew their e-commerce business with customer choice and control. Learn more about how to save time on the shipping line and apply Fully Connected Shipping to your warehouse.

Topics that we’ll discuss include:

  • Automating workflows and processes for growth and scalability
  • Reducing time spent manually managing shipments
  • Growing e-commerce business and increasing sales orders
  • Improving customer experience and expectations with rate shopping and expected delivery timeline at the e-commerce level Gaining deeper insights into analytics and reporting to make better data-driven decisions

William Roam Pacejet

12:00pm - 12:45pm

The Five Steps to Managing Sales Tax for Manufacturers

Understanding the ins and outs of sales tax compliance can be tricky for even the savviest business, but getting it right is crucial for success. Knowing where you need to collect tax, collecting the correct amounts, and properly documenting exempt sales are all key stages of the sales tax process. However, some steps get overlooked or handled incorrectly, leaving businesses exposed to potential penalties and fees in the case of an audit. In this presentation, our Avalara tax expert...

Understanding the ins and outs of sales tax compliance can be tricky for even the savviest business, but getting it right is crucial for success. Knowing where you need to collect tax, collecting the correct amounts, and properly documenting exempt sales are all key stages of the sales tax process. However, some steps get overlooked or handled incorrectly, leaving businesses exposed to potential penalties and fees in the case of an audit. In this presentation, our Avalara tax expert Eric Chou will review the five steps to managing sales tax and specific challenges that can plague manufacturers.

Topics that we’ll discuss include:

  • Typical steps businesses should consider for sales tax compliance
  • Impact of new sales tax legislation
  • Tools to help you navigate the five steps

Avalara

Speakers

Click each speaker to learn more about them



Mike Small

Mike Small
Chief Financial Officer
OZNaturals

Matt Riddle

Matt Riddle
Director of IT and System Strategy
Intelligentsia Coffee

Rick Gemereth

Rick Gemereth
Chief Information Officer
Lionel Racing

Gari Ann Douglass

Gari Ann Douglass
Chief Financial Officer
Goodwill Southern California

Sharat Surve

Sharat Surve
Director of Finance Strategy and Business Systems
Goodwill Southern California

Brian Robertson

Brian Robertson
Shipping Manager
Chicago Music Exchange

PJ Greco

PJ Greco
President
William Roam

Frank Ryan

Frank Ryan
Area Vice President of Sales, Retail & Distribution
NetSuite

Company Info

Learn more about our presenting companies



Intelligentsia
LionelRacing
WilliamRoam
Chicago Music Exchange
OZNaturals
GoodwillSouthernCalifornia
Celigo
RF-SMART
Pacejet
Avalara