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Celigo Subprocessors

Celigo, Inc. uses certain subprocessors to assist it in providing to its customers the Services as described in the Terms of Service available at or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by Celigo who has or potentially will have access to, or process Customer Content (which may contain Personal Data). Celigo engages different types of subprocessors to perform various functions as explained below.



We use the following list of subprocessors to provide our cloud infrastructure environment and processing of our Customer’s GDPR content: in our role as the subprocessor to the customer as the data controller. Note that customers with accounts in the US Data Center use US sub processors based in the same US AWS region for processed data; and customers with accounts in the EU Data Center use sub processors based in the same EU AWS region for processed data. Sub processors only in the US, only have metadata (details about the processing), not processed data.

Amazon Web Services USA/EU Cloud based infrastructure
Confluent* USA /EU Kafka and other services
Jira (Atlassian) USA Ticketing system
Loggly (Solar Winds)** USA System Logging
LogRocket** USA System Logging
MongoDB Atlas* USA /EU Integrator IO Database
Splunk* USA System Logging

* only
** CloudExtend only



We work with various subprocessors that support our business and software services and infrastructure. In order to provide this functionality to Celigo as a data controllor, these subprocessors may, but not necessarily will, have access to data about Celigo Customers, but not the customer’s GDPR personal data as a controller.

Adobe EchoSign USA Adobe Sign (formerly EchoSign) is the world`s most trusted e-sign solution
AllBound USA partner relationship and channel management solutions for all aspects of the partner lifecycle
Appirio USA IT technology company providing mobile, social, crowdsourcing and cloud technology services
Chargebee USA Automate recurring billing, and manage subscriptions
Cirrus Insight USA CRM application that integrates Salesforce with third party services, including Gmail and Microsoft Office 365.
Clari USA AI-driven sales forecasting and pipeline management software B2B sales teams use to sell, forecast, and close more deals, predictably
Concur USA Expense management system
DocuSign USA Electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents
GainsightPX (Formerly Aptrinsic) USA Assists with adoption and retention
Google USA Cloud Storage, Internal Document Sharing, Document Building, Chat, Corporate Email USA Conversation Intelligence Tool
HubSpot USA Marketing Automation Tool
Intercom USA Customer messaging platform. Chat with prospective and existing customers within the app, website, social media, or via email
Jira (Atlassian) USA Issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions.
LastPass (LogMeIn) USA Vaulting system for credentials and Passwords
LinkedIn USA Build and engage with your professional network – Includes Point drive and Sales Navigator
LiveChat USA Embedded live chat solution for your website
Mix Max USA Calendar plugin for Gmail
NetSuite USA ERP
Natero, Inc. USA Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort. USA Sales Dialer that helps efficiently and effectively engage prospects to drive more pipeline and close more deals
Product Board USA Product management system that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap
Salesforce USA CRM
Slack USA Team collaboration tool
SmartSheet USA Software as a service application for collaboration and work management
Stripe USA Online payment processing for internet businesses
StichDAta USA Lightweight data warehouse – Synchronizer – NetSuite <> Salesforce
SurveyMonkey USA Online cloud survey business
Vidyard Kitchener, Canada Software to host and analyze video performance
Zendesk USA Customer service software and support ticketing system
Zoom USA Video Conferencing Communications

If you/ your company would like to be notified of intended changes to this list then please fill out the form below to join our distribution list. Once subscribed in this manner you will receive notification of new Subprocessors before those Subprocessors are authorized to process Personal Data on Celigo’s behalf. Note that only active customers or users of Celigo products will be maintained for this notification.

Updated: June 15, 2021

Right to Object

A Controller (you, our Customer) has the right to reasonably object to Celigo’s use of a new Subprocessor by notifying Celigo at [email protected], in writing within ten business days of receiving the notice of intent to authorize via the mechanism specified above. This notification shall explain the reasonable grounds for objection (e.g., if the use of this Subprocessor would violate applicable laws or weaken protections for the applicable Personal Data). Celigo will make commercially reasonable efforts to resolve the objection by the Controller.