Zendesk Support – Salesforce Integration Template
Integrate Zendesk and Salesforce and gain complete visibility into your customers and support escalations.
Automate ITSM Processes
Provide your support agents with all the required contextual data and empower them to resolve issues quickly. Sync accounts, contacts, and case data to enable a complete view of customer escalations.
Zendesk Support tickets to Salesforce cases
This flow syncs Zendesk Support ticket as Salesforce cases.
Zendesk Support organizations to Salesforce accounts
This flow syncs Zendesk Support organizations as Salesforce accounts.
Zendesk Support users to Salesforce contacts
This flow syncs Zendesk Support users as Salesforce contacts.
Salesforce cases to Zendesk Support tickets
This flow syncs Salesforce cases as Zendesk Support tickets.
Salesforce contacts to Zendesk Support users
This flow syncs Salesforce contacts as Zendesk Support users.
Salesforce accounts to Zendesk Support organizations.
This flow syncs Salesforce accounts as Zendesk Support organizations.
Integration Features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt Integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust Development Tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered Error Management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration Orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-Friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript Hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
The business keeps running, and there’s no change in the process. That makes a huge impact.
Brett Olsen
Head of Business Systems
MedicalDirector, Telstra Health
The Shopify integration paid for itself just by removing that manual data entry.
Scott Murray
CIO
KOOKAÏ
We’ve saved 96 hours a month in manual processes. Before Celigo, three accountants spent eight hours a day, four days a week managing data entry tasks and information transfers that are now automated.
Matthew Morrill
Assistant Controller
Lumio
We basically cut down the workload in half. Our resources are now focused on advancing the product that we offer rather than fixing it. We do a lot with Celigo, and we have a lot of things that we still want to do with this product.
Brian Kuntz
VP of Corporate Solutions Delivery
BrandMuscle
Overall, we are seeing a 10x ROI from Celigo. We decreased our aged receivables by 20 to 30 percent because we weren’t spending all day posting. And this freed us up to spend more time collecting cash.
Ryan Maher
Director of Administration
Amigo Mobility
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