Gladly Integrations

Transform your customer service experience with Gladly Integrations.

Elevate Customer Support with Gladly Integrations

Automate communications, manage tasks efficiently, and provide personalized support by syncing customer data, streamlining workflows, and enhancing team collaboration.

Gladly Integrations – Featured Use Cases

Workforce Management

Integrate Gladly with workforce management tools to automate agent scheduling and task assignments. Improve agent productivity and customer satisfaction by matching customer inquiries with the best available agent.


Connect with your CRM system to create a 360-degree view of each customer. Enable agents to access complete customer histories, preferences, and prior interactions to provide personalized and efficient support.

Automate Communication

Integrate SMS and email services to centralize communications. Allow agents to send, receive, and manage messages across different channels from a single platform, enhancing response times and customer satisfaction.


Proactive Customer Service

Integrate with IoT devices or applications, enabling proactive customer service. Automatically create and route tasks or tickets based on customer usage data or device alerts.

Automated Help Center

Integrate your knowledge base or help center to streamline the management of FAQs and support articles. Enhance customer self-service options and reduce ticket volumes by providing easy access to information.

Task Management and Automation

Sync with project management tools to automate task creation, prioritization, and tracking. Ensure timely follow-ups and resolution of customer issues by integrating task management directly into the customer support workflow.

View all Celigo integrations

Explore hundreds of prebuilt connectors, integrations, and complete integration apps that allow you to quickly implement common integrations and automations—significantly reducing deployment time and effort.

Celigo Platform

Automate all your processes across
the enterprise with the right iPaaS

Scalable and robust

Whether processing hundreds, thousands, or millions of orders, enjoy infinite scalability for connecting applications with no restrictions on integrations or data volume.

Configurable and customizable

Celigo’s advanced configuration settings are built based on our experience seeing every imaginable use case, from individual settings to concurrency controls that help you scale.

Advanced functionality out of the box

Advanced features include payouts reconciliation, settlement reconciliation, sales tax reports, line-level promotions, order variances, gift cards, kit items, and more.

Easy monitoring and management

The intuitive integration monitoring, error management, data mapping, and real-time alerts make it easy to monitor and maintain automations directly on your Celigo dashboard.

Customer success stories

See what our customers have to say

Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.

All we needed was to connect two data points together, so it seemed silly to code a whole new app. When I looked at, it was exactly what I was envisioning.

Jonathan Bell

Director E-commerce


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Overall, we are seeing a 10x ROI from Celigo. We decreased our aged receivables by 20 to 30 percent because we weren’t spending all day posting. And this freed us up to spend more time collecting cash.

Ryan Maher

Director of Administration

Amigo Mobility

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Because with this seamless integration with Celigo, everything is always aligned, and we know that the data we’re looking at is actually correct. So rather than having to spend that time verifying what we see, we can dive deeper into the data. We essentially grow the business by using these tools.

Kieran Eblett

Finance Director


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Celigo is a Designs for Health success story. It has been perfect for our strategy for growth because it has allowed us to really serve our customers in the best way possible, as quickly as possible. We make the whole customer experience better, and when we make our customers happy, we increase our revenue. It’s a huge win for us to just be able to do this.

Wasseem Elkhatib

Information Technology Data Services

Designs for Health

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I’ve been fortunate enough to have done this a few times with different third-party platforms. And Celigo stands highest amongst all of them. I think they’ve done an incredible job. With our systems and platforms combined with Celigo, we’ll be ready as the hockey-stick numbers go through the roof.

Zach Horton

Director of Logistics

Ember Technologies

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