While global ecommerce sales continued to grow in 2022, sales growth rates declined from 17.8% in 2021 to 7.7% in 2022. The unexpected change in market dynamics, unsteady supply chains, rising inflation, increased costs, and a decrease in consumer spending power are some of the challenges ecommerce businesses have to navigate in 2023.

In this unpredictable market, improving post-checkout shopper experiences through operational excellence becomes a critical strategy to win and retain customers. Automation is a key part of this strategy. Today’s leading e-commerce companies automate business processes scores their enterprise, including order management, multi-channel selling, shipping and fulfillment, returns management, customer services, marketing, analytics, and more.

In this eBook, you’ll gain actionable insights to drive success in your own operations.

You will learn: 

• How to get started with integration
• Examples of key ecommerce business processes to automate, including Order Management, Inventory Management and Fulfillment, Item Management, Returns Management
• How to select an integration method