“Celigo is a crucial part of running our business. Without a secure platform processing data quickly, we wouldn’t have been able to handle the 3PL volume that we did in the past year. We’re looking at doing double, if not triple, that volume in the next year and a half, and Celigo will play an important role in that.”
Director of IT
West Chicago, IL, USA
integrator.io, Custom 3PL-NetSuite integrations, Amazon MWS-NetSuite Integration App, eBay-NetSuite Integration App
As business changed, Martin decided to change their development direction altogether. “We wanted to culturally shift out of building custom APIs into having JSON or flat files that we can parse through an iPaaS. Our overhead was pretty high because we were essentially recreating the wheel every single time,” he explained. Instead of an expensive point-to-point connector with limited use-cases that only created more work for Martin’s team, Vertex needed to graduate to an iPaaS that could support the sheer volume of fulfillments they were doing, scalable custom 3PL implementations for their customers, and hybrid integrations between NetSuite and their on-prem WMS.
The first stage of the implementation was automating order entry and data migration between systems. To obtain serialized inventory data from the onprem WMS, the integration workflow connects to SQL to execute a query that exports said data to integrator.io. From the iPaaS, that inventory data syncs with NetSuite and onto their customers’ storefronts on Amazon and eBay. Martin is a technical user who visualizes how systems work in advance; he found it very easy to set up this initial workflow because the Flow Builder on integrator.io is also visual, letting him easily put his vision into practice.
Almost immediately after implementation, Vertex was ready to offer custom 3PL solutions to their customers. When an existing customer selected Vertex as their 3PL provider in the middle of peak holiday shopping season, Vertex responded quickly. Within two weeks, Martin built and deployed a custom 3PL integration on integrator.io for that customer; the entire inventory transfer was complete by the next month. In the past year, Vertex processed 91,000 orders with 187,000 items picked for that customer they secured with Celigo’s help.
With all the time that’s been freed up, Martin continues to delve deeper into Celigo’s platform to push the boundaries of his integrated workflows. “We’re making more complex systems in integrator.io every day and finding more ways to utilize it,” he explained. “We primarily purchased it for NetSuite, but we found that we could do cool things with website data, connecting to this email, or sending out text messages. We’re looking at all these potential ways that we can actually use this solution as a true iPaaS and not necessarily solely around NetSuite.