Technical Business Analyst
Auckland Central, Auckland
Integrator.io, Shopify-NetSuite Integration App, Magento 2-NetSuite Integration App, 3PL
Trilogy’s multi-location business ships orders all over the globe on a daily basis. To keep up with the order volume, Trilogy integrated with McPhee, a 3PL provider, based in Melbourne. Leys describes their current process, “ We use an FTP Server which provides packing notifications and shipping confirmations. As soon as an item is shipped, we worked with Celigo to create a custom workflow to automatically generate an invoice.”
Trilogy faced complex issues due to their international order volume and needed a way to automate and simplify their processes. “Celigo takes something that’s very complex and makes it easy,” says Leys. Trilogy has multiple sales a day across different channels that are shipped out to different countries. Leys shares, “This year alone, we’ve done over $12 million in sales in China.”
Order invoices are now automated and the data complies to Trilogy’s standards. Leys mentions, “Using Celigo’s integration applications have helped meet the standards of how purchase orders and invoices are produced.”
Having efficient, automated processes – including an order-to-fulfillment process – is essential for scaling operations to hit growth targets. Trilogy has prepared their processes for the consistent year over year multi-million dollar sales and to seamlessly deliver during the peak seasons they experience.