Steve Burgess
IT Manager
Ready Seal
Customer
Industry
Ready Seal Stain and Sealer for Wood
Headquarters
Lewisville, Texas
Products Used
About
Background
The Challenge
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The Solution
Integrating Salesforce-NetSuite gave Ready Seal’s sales organization total visibility into their customers’ activity. “Once the order goes into NetSuite, Celigo takes over and synchronizes it back to Salesforce, so the sales reps have all the invoice information and everything else,” said Steve. This automated data exchange has greatly improved Ready Seal’s operational efficiency and internal cohesiveness.
Prior to working with Celigo’s Salesforce-NetSuite Integration App, Steve had never worked directly with integrations. This contributed to his positive experience with Integration Apps, because they are designed for all sorts of users besides just developers. “Celigo was pretty much straightforward. It works well, and we never have an issue with the soware,” Steve remarked. On top of a hassle-free integration, Steve also noted that he only spent an hour a week on maintenance, mostly just checking in to make sure there are no issues.
Bottomline
With Celigo’s Salesforce-NetSuite Integration App, Ready Seal’s adoption of Salesforce could not have gone smoother. From implementation to maintenance to everyday work, the Integration App seamlessly syncs information between new & legacy applications, enhances communication and visibility, and works as intended without issue. It is no wonder that Celigo came highly recommended by service providers: Steve could not have been happier with how his Salesforce implementation went, thanks to Celigo’s Integration App.