by Celigo | Oct 2, 2023 | Ecommerce
English Overcoming Holiday Shopping Challenges: Lessons from Past Years (2021-2022) Published Table of Contents Holiday Shopping: 2023 Key Findings Frustration with Higher Costs and Limited Stock Addressing Late Delivery Issues Enhancing Shopping Experience...
by Laurie Smith | Aug 7, 2023 | Ecommerce
English A Guide to Ecommerce Customer Service Automation Published Laurie Smith Sr. Product Marketing Manager, Content Table of Contents The Challenges of Delivering Superior Customer Experiences Exploring Ecommerce Automation Best Practices for Customer Service...
by Celigo | Jul 18, 2023 | Ecommerce
English 4 Key Takeaways for Getting Operationally Ready for 2023 Holiday Sales Published By Celigo For many ecommerce and retail businesses, preparations are currently underway for the 2023 holiday sale season. Despite recent economic uncertainty, a majority of...
by Celigo | Apr 26, 2023 | Ecommerce
English Business Process Automation for Digital Marketing and Customer Experience Ecommerce businesses are embracing automation around their most critical business processes, with 75% currently incorporating automation into their workflows. The benefits of automation,...
by Laurie Smith | Jan 23, 2023 | Ecommerce, Uncategorized
English Ecommerce Guide – How to Optimize Operations When Order Volume Spikes by The retail landscape continues to evolve and accelerate, with ecommerce sales playing an increasingly influential role. 2022 U.S. ecommerce sales are estimated at 905 billion, and...
by Laurie Smith | Dec 12, 2022 | Ecommerce
English Winning the Holiday Rush: A Checklist for Ecommerce Businesses by Cyber Week is the most significant shopping week of the year, with Black Friday, Small Business Saturday, and Cyber Monday all within five days. 2022 calculations report that U.S. ecommerce...
