Finding Actionable Data in Unexpected Places: Making the Most of Your Training Platform with Integrations – EMEA

Most SaaS organizations use a Learning Management System (LMS) for purely instructional purposes. However, if the use of your LMS starts and ends with training courses, you might be leaving untapped potential trapped within a siloed system. This is especially true if your Customer Success team relies on numerous disparate systems to effectively support their customers and partners. What value can training data have, and how can you use it to help your teams and customers?

In this webinar, Celigo’s training experts Emilee Johnson and Jerry Patterson will share how they used integration to unlock training data from an LMS and produce actionable insights for Sales and Services teams. They’ll show step-by-step how to automate data sharing from your LMS to other systems to provide intel and drive targeted and proactive conversations. We’ll specifically be covering the following topics:

•   How to integrate your LMS to use its data across your systems
•   Eliminating endless manual hours tracking and updating spreadsheets for your staff
•   Enhancing the partner implementation experience by automating certification processes
•   Using LMS integrations to help Customer Success teams drive targeted conversations during the customer onboarding process