Shopify B2B – NetSuite Integration Template
Automate B2B order processing, company and contact sync, and account-level data flows by integrating Shopify B2B with NetSuite to scale wholesale ecommerce and improve data accuracy.
Automate Shopify B2B ecommerce
Integrate Shopify B2B with NetSuite to automate account-based order processing, customer and contact data sync, and B2B company record management.
Sync B2B company records
Automatically create or update parent company data and key contact information, ensuring accurate account visibility across finance and sales teams.
Enable catalog-level control by syncing locations
Map Shopify locations to NetSuite sub-customers to enable precise catalog and contact assignments. This structure supports pricing differentiation, catalog visibility, and shipment tracking at the location level for improved account segmentation.
Ensure accurate contact visibility
Sync contacts between Shopify B2B and NetSuite to keep individual user records up to date. Assign contacts to the correct company or location to enable better customer service, access control, and account-level engagement.
Improve order accuracy
Convert Shopify B2B sales orders into NetSuite sales orders while preserving the full hierarchy, including company, location, and contact information. Support clean financial records and location-specific reporting by assigning each order correctly.
Provide real-time shipping updates
Push fulfillment status and tracking numbers from NetSuite to Shopify B2B once items are shipped. Provide buyers with visibility into delivery status by location, reducing inquiries and enhancing the customer experience.
Automate refund processing
Sync refunds from Shopify B2B to NetSuite to generate customer refunds from invoices. Link returns to the correct company and order, improving financial accuracy and reducing manual reconciliation effort.
Integration features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt integrations
Celigo provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust development tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
AI-powered error management
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
JavaScript hooks
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Customer success stories
See what our customers have to say
Learn how Celigo customers are driving innovation, streamlining processes by leveraging integration-driven automation.
Celigo automatically detects Shopify orders and generates sales orders on NetSuite with accurate item numbers and pricing. Our efficiency has increased significantly, allowing our team to focus more on customer needs and satisfaction.
Barkley Chang
CFO
Factor Bikes
Our business is very complex. It’s very rare that we can work with a partner who understands us and gives us an effective solution like Celigo. They’ve made us an automation-first company.
Malcolm James
Director of Information Technology
CDC Foundation
Everything we build with Celigo makes our operations stronger, more reliable, and ready for what’s next.
Bhushan Rane
Senior Integration Engineer & Consultant
Coterie
With the Celigo integration into NetSuite, we gained major efficiencies in our accounting department. It has allowed us to focus our time on more worthwhile tasks.
Shannon Mari
Controller
Hospitality Logistics International
We wouldn’t be able to run our business without Celigo. With a small IT team, we can manage a very complex business—D2C, wholesale, big-box retail, and international—because Celigo makes it all flow. Most people don’t realize how complicated it is behind the scenes, because with Celigo, everything just works.
David Sinclair
Director of IT
Rad Power Bikes
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