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Celigo leverages a decade of experience helping thousands of customers with integrations to bring the best Zendesk – NetSuite connector.
Comprehensive flows out-of-the-box
Access all of your customers’ data in one place by syncing financials, support tickets, and RMAs
Intuitive setup without coding
Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code
Self-service with low maintenance
Built for both IT & end-users, take control of your integrations with the Celigo standalone application
Customizable and expandable

Advanced Capabilities
Access all your customer financials in Zendesk by importing financials, sales orders and RMAs from NetSuite into Zendesk
Improve resource planning by importing Time Tracking from Zendesk and NetSuite
Key Integration Flows
Built on an iPaaS
Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.
What is an Integration App?
Many other vendors offer recipes and accelerators that help connect different applications. However, only Celigo offers Integration Apps.
Integration Apps are complete, standalone SaaS applications that connect applications. They are built on an iPaaS, which allows for a level of robustness and customization not possible with direct connections.
Zendesk
Integration App
Starter Edition
Refocus support to spend less time on admin work and better serve your customers
Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)
Sync attachments on Tickets and Support Cases
Sync NetSuite Employees as Zendesk Agents
Sync time tracking information from Zendesk to NetSuite
Sync Zendesk RMAs to NetSuite Return Authorizations
Endpoint Apps
Requires Celigo Platform purchase
Zendesk Support and NetSuite | Included |
Easily Customizable Flows | 4 |
Standard Edition
The definitive pre-built Integration App for customer 360
Endpoint Apps
Requires Celigo Platform purchase
Zendesk Support and NetSuite | Included |
Easily Customizable Flows | 4 |
Jason Ross
CIO, GetBusy
