Zendesk – NetSuite
Integration App

Get a complete view of your customer data in Zendesk with the pre-built Zendesk – NetSuite Integration App

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Celigo leverages a decade of experience helping thousands of customers with integrations to bring the best Zendesk – NetSuite connector.

Comprehensive flows out-of-the-box

Access all of your customers’ data in one place by syncing financials, support tickets, and RMAs

Intuitive setup without coding

Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code

Self-service with low maintenance

Built for both IT & end-users, take control of your integrations with the Celigo standalone application

Customizable and expandable

Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources

Advanced Capabilities

Access all your customer financials in Zendesk by importing financials, sales orders and RMAs from NetSuite into Zendesk

Automatically sync tickets and support cases between Zendesk and NetSuite, and avoid customer frustration by not having customers to re-explain information

Improve resource planning by importing Time Tracking from Zendesk and NetSuite

Create and edit RMAs (Return Merchandise Authorization) in Zendesk. Sync RMAs between NetSuite and Zendesk.

and more!

Key Integration Flows

Built on an iPaaS

Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.

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What is an Integration App?

Many other vendors offer recipes and accelerators that help connect different applications. However, only Celigo offers Integration Apps.

Integration Apps are complete, standalone SaaS applications that connect applications. They are built on an iPaaS, which allows for a level of robustness and customization not possible with direct connections.

Zendesk
Integration App

Starter Edition

Standard Edition

Starter Edition

Refocus support to spend less time on admin work and better serve your customers

Pre-Built Flows:

Sync Zendesk Organizations and NetSuite Companies

Sync Zendesk Users and NetSuite Contacts

Sync Zendesk Users and NetSuite Customers

Export customer financials from NetSuite to Zendesk

Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users

Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)

Sync attachments on Tickets and Support Cases

Sync NetSuite Employees as Zendesk Agents

Sync time tracking information from Zendesk to NetSuite

Sync Zendesk RMAs to NetSuite Return Authorizations

Endpoint Apps
Requires Celigo Platform purchase

Zendesk Support and NetSuite

Included

Easily Customizable Flows

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