Systems Administrator and Project Manager
Etail/Retail, Food and Beverage, Wholesale
Concord, Massachusetts, United States
Being able to send orders over to their warehouses and 3PLs quickly and easily was integral to improving operational efficiency in Tea Forte’s business. It also helped to transfer orders between the main warehouse and some Amazon warehouses, and also smaller Tea Forté warehouses.
“Our customer experience team is in there doing the ship confirmations using those data flows every single day, and sometimes multiple times a day. So if there’s an error, they’re the ones who are taking a look and it usually has to do with our lot codes.”
Nancy also added that she worked with Celigo’s developers to create the custom program to do that. “The flows that were written and tested have been very, very solid.”