Zoro partnered with CyberSource and Bluefin for the payment capture and security, and chose Celigo integrator.io as the integration platform to connect these applications with the ERP application. Zoro was quite happy with the Celigo integration which was up and running quickly and met the PCI compliance requirements within their existing processes. As Zoro expands their e-commerce business and move their focus to include larger enterprise businesses, they are facing different integration requirements.
Kiko understood that he needed an integration platform that would be nimble enough to support his current and future customers’ varying integration needs; some required full EDI support, others sent orders via Excel or CSV files, and others used e-commerce platforms. The integration had to be easy enough for non-technical customer service agents and junior developers to monitor, maintain, and if needed, build integrations to meet the requirements of new customers.
When Kiko was managing the credit card payment capture project, he was impressed with Celigo’s integrator.io intuitive platform. He turned to the platform to see if he could quickly automate this process. Kiko was able to easily figure out how to use integrator.io to set up the integration so that customer order files were automatically sent to the ERP without any manual intervention.
“The initial setup and mapping of integrator.io with NetSuite was easy,” said Kiko. “The Celigo tech folks were a great help whenever I had questions.”
Zoro has additional projects that they are considering for Celigo. For example, they need to integrate with a new B2B procurement marketplace. They have customers that require EDI integrations. The Finance department plan on using Celigo’s Cash Application Manager product to automate cash application process – from automatic transfers of bank files for customer payments made via lockbox, wire transfer, or ACH into NetSuite to automatic invoice matching of customer payments to save the accounting team countless hours of manual work.