Anton de Gier
Program Manager
Brandfield
Customer
Partner
Industry
Luxury Goods & Jewelry
Headquarters
Groningen, Netherlands
Products Used
About
Brandfield is a Dutch online retailer of style items with a presence in 10 European countries. Items include watches, jewelry, sunglasses. bags and purses. More than 16,000 different style items from over 200 well-known brands and lesser-known emerging brands. Brandfield prides itself in its unique collection and acknowledged excellent customer service.
ZangaBee is a Dutch NetSuite Solution Partner specializing in implementation, development, integration, and general consultancy. Zangabee has a track record of delivering complex ERP and CRM implementation and integrating them with many 3rd party applications.
Background
The Challenge
The key users of these applications within Brandfield were new to both NetSuite and PeopleVox. This introduced the challenge of defining clear and concise integration requirements that would meet Brandfield’s goals.
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“Celigo is instrumental in the Brandfield application landscape connecting business critical systems. Celigo supports a fast growing business and has not let us down during season peaks like Black Friday.”
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The Solution
Good coordination amongst all involved parties allowed for a gradual and steady flow of feedback which allowed ZangaBee to enrich the Celigo integrations in multiple iterations. As a result, the program leadership was able to effective maintain the right focus on the key functions that needed to be available for go-live.
One month ahead the start of the peak buying season (Black Friday), NetSuite, PeopleVox and Celigo went live. Because true production data always triggers the need for additional fine-tuning. the timely go-live allowed time for adjustments to be made.
Bottomline
In 2020, Brandfield kicked off new projects where Celigo is a key component as the strategic integration platform. Dropship business partner HTG are connected to NetSuite using Integrator.io. PSP provider Buckaroo has been connected to NetSuite, as well as Mykassa POS Tradebyte for feed management. Pay.nl will follow in 3Q. MessageBird and Feed management system ChannelEngine is being worked on in the second and third quarters.