Zendesk – NetSuite2020-07-01T07:46:14+00:00

Celigo leverages a decade of experience helping thousands of customers with integrations to bring the best Zendesk - NetSuite connector.


Zendesk - NetSuite

Comprehensive flows
out-of-the-box

Syncing customer data, financials, support tickets, RMAs between Zendesk and NetSuite gives you access to all your customer data in one place


Zendesk - NetSuite

Intuitive setup without coding
Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code


Zendesk - NetSuite

Self-service with low maintenance
Built for both IT & end-users, take control of your integrations with the Celigo standalone application


Zendesk - NetSuite

Customizable and expandable
Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources

Advanced Capabilities


Financials

Access all your customer financials in Zendesk by importing financials, sales orders and RMAs from NetSuite into Zendesk

Tickets and Support Cases

Automatically sync tickets and support cases between Zendesk and NetSuite, and avoid customer frustration by not having customers to re-explain information

Time Tracking

Improve resource planning by importing Time Tracking from Zendesk and NetSuite

RMA

Create and edit RMAs (Return Merchandise Authorization) in Zendesk. Sync RMAs between NetSuite and Zendesk.

Key Integration Flows


Built on an iPaaS

Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.

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Zendesk
Integration App

Powered by Celigo integrator.io
Starter Edition
Refocus support to spend less time on admin work and better serve your customers
STARTING AT
$3,000/yr
Upgrade to Standard
+ $600/yr
Endpoint Apps
Zendesk Support and NetSuite
?
a SaaS application that is being integrated
Included
Custom Flows
?
Number of flows available to build custom integrations between any combination of Endpoint Apps
4
Pre-Built Flows:  
Sync Zendesk Organizations and NetSuite Companies  
Sync Zendesk Users and NetSuite Contacts  
Sync Zendesk Users and NetSuite Customers  
Export customer financials from NetSuite to Zendesk  
Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users  
Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)  
Sync attachments on Tickets and Support Cases  
Sync NetSuite Employees as Zendesk Agents  
Sync time tracking information from Zendesk to NetSuite  
Sync Zendesk RMAs to NetSuite Return Authorizations  
Standard Edition
The definitive pre-built Integration App for customer 360
STARTING AT
$3,600/yr
Endpoint Apps
Zendesk Support and NetSuite
?
a SaaS application that is being integrated
Included
Custom Flows
?
Number of flows available to build custom integrations between any combination of Endpoint Apps
4
Pre-Built Flows:  
Sync Zendesk Organizations and NetSuite Companies  
Sync Zendesk Users and NetSuite Contacts  
Sync Zendesk Users and NetSuite Customers  
Export customer financials from NetSuite to Zendesk  
Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users  
Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)  
Sync attachments on Tickets and Support Cases  
Sync NetSuite Employees as Zendesk Agents  
Sync time tracking information from Zendesk to NetSuite  
Sync Zendesk RMAs to NetSuite Return Authorizations  

GetBusy

“Our business model relies on integrations. We are at the forefront with our strategy because we understand the importance of integration. Getting up and running with a platform that’s got pre-built integrations is much nicer than all of the other platforms I’ve used. Using Integration Apps on integrator.io would be a massive advantage to any business.”

Jason Ross
CIO, GetBusy

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