Zendesk - NetSuite Integration App

Celigo leverages a decade of experience helping thousands of customers with integrations to bring the best Zendesk - NetSuite connector.

Comprehensive flows out-of-the-box

Access all of your customers’ data in one place by syncing financials, support tickets, and RMAs

Intuitive setup without coding

Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code

Self-service with low maintenance

Built for both IT & end-users, take control of your integrations with the Celigo standalone application

Customizable and expandable

Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources

Advanced Capabilities

Financials

Access all your customer financials in Zendesk by importing financials, sales orders and RMAs from NetSuite into Zendesk

Tickets and Support Cases

Automatically sync tickets and support cases between Zendesk and NetSuite, and avoid customer frustration by not having customers to re-explain information

Time Tracking

Improve resource planning by importing Time Tracking from Zendesk and NetSuite

RMA

Create and edit RMAs (Return Merchandise Authorization) in Zendesk. Sync RMAs between NetSuite and Zendesk.

Key Integration Flows

Built on an iPaaS

Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.

VISIT MARKETPLACE

Starter Edition

Refocus support to spend less time on admin work and better serve your customers

STARTING AT

$3,000/yr

Upgrade to Standard

+ $2,400/yr

Pre-Built Flows:
Sync Zendesk Organizations and NetSuite Companies
Sync Zendesk Users and NetSuite Contacts
Sync Zendesk Users and NetSuite Customers
Export customer financials from NetSuite to Zendesk
Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users
Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)
Sync attachments on Tickets and Support Cases
Sync NetSuite Employees as Zendesk Agents
Sync time tracking information from Zendesk to NetSuite
Sync Zendesk RMAs to NetSuite Return Authorizations

Endpoint Apps Zendesk Support and NetSuite	? a SaaS application that is being integrated	Included
Easily Customizable Flows	? The pre-built flows cover 90% of use cases and these customizable flows cover the rest.	4

POPULAR

Standard Edition

The definitive pre-built Integration App for customer 360

STARTING AT

$5,400/yr

Pre-Built Flows:
Sync Zendesk Organizations and NetSuite Companies
Sync Zendesk Users and NetSuite Contacts
Sync Zendesk Users and NetSuite Customers
Export customer financials from NetSuite to Zendesk
Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users
Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages)
Sync attachments on Tickets and Support Cases
Sync NetSuite Employees as Zendesk Agents
Sync time tracking information from Zendesk to NetSuite
Sync Zendesk RMAs to NetSuite Return Authorizations

Endpoint Apps Zendesk Support and NetSuite	? a SaaS application that is being integrated	Included
Easily Customizable Flows	? The pre-built flows cover 90% of use cases and these customizable flows cover the rest.	4

“Our business model relies on integrations. We are at the forefront with our strategy because we understand the importance of integration. Getting up and running with a platform that’s got pre-built integrations is much nicer than all of the other platforms I’ve used. Using Integration Apps on integrator.io would be a massive advantage to any business.”

Jason Ross
CIO, GetBusy