Zendesk - NetSuite
Integration App
Get a complete view of your customer data in Zendesk with the pre-built Zendesk - NetSuite Integration App
Celigo leverages a decade of experience helping thousands of customers with integrations to bring the best Zendesk - NetSuite connector.
Comprehensive flows out-of-the-box
Access all of your customers’ data in one place by syncing financials, support tickets, and RMAs
Intuitive setup without coding
Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code
Self-service with low maintenance
Built for both IT & end-users, take control of your integrations with the Celigo standalone application
Customizable and expandable
Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources
Advanced Capabilities
Financials
Access all your customer financials in Zendesk by importing financials, sales orders and RMAs from NetSuite into Zendesk
Tickets and Support Cases
Automatically sync tickets and support cases between Zendesk and NetSuite, and avoid customer frustration by not having customers to re-explain information
Time Tracking
Improve resource planning by importing Time Tracking from Zendesk and NetSuite
RMA
Create and edit RMAs (Return Merchandise Authorization) in Zendesk. Sync RMAs between NetSuite and Zendesk.
Key Integration Flows
Built on an iPaaS
Celigo pioneered the concept of the fully-managed Integration App. The Celigo Integration Marketplace offers a list of best-in-class prebuilt Integration Apps, Quickstart Templates, and other Connectors built into the integrator.io platform.
Zendesk
Integration App
| Pre-Built Flows: | |
| Sync Zendesk Organizations and NetSuite Companies | |
| Sync Zendesk Users and NetSuite Contacts | |
| Sync Zendesk Users and NetSuite Customers | |
| Export customer financials from NetSuite to Zendesk | |
| Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users | |
| Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages) | |
| Sync attachments on Tickets and Support Cases | |
| Sync NetSuite Employees as Zendesk Agents | |
| Sync time tracking information from Zendesk to NetSuite | |
| Sync Zendesk RMAs to NetSuite Return Authorizations |
| Endpoint Apps Zendesk Support and NetSuite |
?
a SaaS application that is being integrated
|
Included |
| Easily Customizable Flows | ?
The pre-built flows cover 90% of use cases and these customizable flows cover the rest.
|
4 |
| Pre-Built Flows: | |
| Sync Zendesk Organizations and NetSuite Companies | |
| Sync Zendesk Users and NetSuite Contacts | |
| Sync Zendesk Users and NetSuite Customers | |
| Export customer financials from NetSuite to Zendesk | |
| Sync NetSuite Sales Orders and RMAs to Zendesk Organizations/Users | |
| Sync Zendesk Tickets ands NetSuite Support Cases (includes Ticket comments to Support Case messages) | |
| Sync attachments on Tickets and Support Cases | |
| Sync NetSuite Employees as Zendesk Agents | |
| Sync time tracking information from Zendesk to NetSuite | |
| Sync Zendesk RMAs to NetSuite Return Authorizations |
| Endpoint Apps Zendesk Support and NetSuite |
?
a SaaS application that is being integrated
|
Included |
| Easily Customizable Flows | ?
The pre-built flows cover 90% of use cases and these customizable flows cover the rest.
|
4 |
“Our business model relies on integrations. We are at the forefront with our strategy because we understand the importance of integration. Getting up and running with a platform that’s got pre-built integrations is much nicer than all of the other platforms I’ve used. Using Integration Apps on integrator.io would be a massive advantage to any business.”
Jason Ross
CIO, GetBusy
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