Zendesk Support – NetSuite Integration Template

Optimize and simplify your customer support operations. Sync prospects, tickets, and user data to give you a complete view of customer escalations.

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Primary Business Process

Customer Support

Business Categories

ERP

IT Process Automation

Ecosystems

Zendesk Support

NetSuite

Automate Your Support Processes

Maintain complete visibility into customer escalations by eliminating manual processes even as the number of support cases grows. Grant your agents easy access to the contextual data they need for resolving issues quickly, ensuring your customers have a frictionless customer service experience.

Included Flows

NetSuite prospects to NetSuite customers

This flow syncs NetSuite prospects as NetSuite customers.

NetSuite prospects to Zendesk Support organizations/users

This flow syncs NetSuite prospects as Zendesk Support organizations/users.

Zendesk Support prospect organizations to NetSuite prospects

This flow syncs Zendesk Support prospect organizations as NetSuite prospects.

Zendesk Support tickets to NetSuite cases

This flow syncs Zendesk Support tickets as NetSuite cases.

Zendesk Support users to NetSuite employees

This flow syncs Zendesk Support users as NetSuite employees.

New Users:

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Returning Users:

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Integration Features

Accelerate digital transformation across the entire organization with scale, reliability, and governance.

Prebuilt Integrations

The Celigo Platform provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.

Robust Development Tools

A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.

Error Management Tools

AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.

Integration Orchestration

Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.