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ServiceNow- Slack Integration Template

Integrate ServiceNow to Slack to monitor cases and centralize communication within Slack, streamlining your issue to resolution processes.

Primary Business Process

Customer Support

Business Categories

ITSM

Applications

Slack

ServiceNow

Streamline Your Issue to Resolution Processes

Get better visibility into cases and incidents. Sync case data from ServiceNow to Slack, allowing your team to get notified and create and manage cases within Slack.

Included Flows

This flow syncs ServiceNow cases as Slack chats.

This flow syncs ServiceNow closed incidents as Slack chats.

This flow syncs ServiceNow new incidents as Slack chats.

This flow syncs ServiceNow new requested items as Slack chats.

This flow syncs Slack chats as ServiceNow cases.

New Users:

Try Celigo’s platform for free. With the trial, our core features are free forever. Unlimited flows are free for 30 days. No payment information is required.

Returning Users:

Log in to the Celigo Marketplace to download this template.  

Integration Features

Accelerate digital transformation across the entire organization with scale, reliability, and governance.

Prebuilt Integrations

The Celigo Platform provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.

Robust Development Tools

A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.

Error Management Tools

AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.

Integration Orchestration

Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.

User-friendly UI

Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.

Javascript Hook

Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.

Celigo Support

Need help? We have you covered.

Accelerate your integration and automation journey by exploring Celigo’s library of resources and self-paced training courses.

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Celigo University

Celigo University offers a variety of self-paced interactive learning modules.

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Community

Connect with our community to troubleshoot problems and discuss Celigo’s best practices.

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Documentation

Explore Celigo’s  extensive library of product tutorials and technical documentation.

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Help Center

Have a more specific question?  Please fill out a ticket to get in touch with our support team.

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