We align our success with yours
Implementation Success
Celigo offers a range of implementation
services to help you succeed.
Service Offerings as Progressive as Your Business
Whether you are implementing one of our prebuilt Integration Apps or a complex orchestration
between multiple applications, Celigo has implementation offerings to make you successful.
Select the offering that is right for you
Whether you have completed dozens of software integrations or this is your first,
we offer implementation services that are right for you.
Advisory
For customers who want to drive their own destiny while obtaining guidance and best practice, the Advisory offering provides you with the best of both worlds – assistance and independence.
What We Do
Provide you with the guidance and hands on assistance you need to successfully implement your solution.
What You Do
Design, implement and manage your integration project while obtaining guidance from an experienced integration consultant.
Managed
For customers who want Celigo to provide a full service implementation, the Managed offering provides you with an implementation managed and delivered by an experienced Celigo team from start to finish.
What We Do
Provide guidance of the optimal design and implementation model based on our best practices, then manage and deliver the project from planning to post go live support using Celigo’s own experts and experienced partners.
What You Do
Co-lead and participate in the project alongside us from start to finish.
Successful implementations require teamwork
Learn what’s needed on both sides
Integration Readiness
Your People
Possess administrator-level skills and experience with both end point systems
Ability to create custom objects/records, fields, searches, and automated processes; understands the object architecture and relationships; ability to read and create reports; security and access controls of business application or other required systems (e.g email, ftp site)
An experienced individual with decision making authority has been allocated to lead the project and drive the necessary decisions.
The individual should have a clear understanding of project scope and the impact of change orders, previous experience leading at least one enterprise application implementation project and one integration from start to finish, and hands-on experience creating & managing to a project plan, issues log and UAT plan. The individual should have capacity to dedicate an estimated 5-10 hours per week on the project.
Understand and are experienced with data management.
Includes prior experience cleansing data and familiarity with each system’s data loading utilities.
Experienced subject matter experts (SMEs) with functional knowledge of the desired To Be Processes have been allocated to the project.
The SMEs are adept at learning, configuring and testing software; have the experience and know-how needed to make decisions on how your company should use the integration; and should have capacity to dedicate an estimated 5-10 hours per week on the project.
Your Process
Business processes related to the integration are mature and well defined.
Your team has a clear definition of what data set (objects, fields) will be exchanged between the end point systems.
Your System
The endpoint applications you need to integrate have been implemented and are ready for integration
The endpoint applications have the objects and fields set up that will be used for the automated data flows. Test data has also been created for the objects and fields involved in the data flows so that the data flows can be tested after they are built.
The team has the security access required, across any relevant systems and applications.
An account (login credentials) with the necessary roles and permissions for all systems including related systems such as email, ftp site, etc. as required to complete the integration
Team Responsibilites
Customer
Celigo
|
Advisory |
Managed |
| Guidance at key project milestones | ||
Project management
Includes creation of the project plan, management of deliverables and due dates, scheduling of meetings, coordination of resources, management against an issues log, etc. |
Customer Primary |
Celigo primary |
| Design of the integration | Customer Primary |
Celigo primary |
Drive implementation decisions
Configuration settings, functionality to use, mapping of business processes to the solution, etc. |
Customer Primary |
|
Configuration of integration flows
Includes definition and setup of field mappings, overall connector settings, integration flow schedules, etc. |
Customer Primary |
Celigo Primary |
Development of integration flows
Includes definition and setup of field mappings, integration flow settings such as connections, schedules, chaining, etc. |
Customer Primary |
Customer Primary |
| Functional testing of integration flows | Customer Primary |
Customer Primary |
User acceptance testing (UAT) planning
Includes defining test cases and a test plan |
Customer Primary |
|
| User acceptance testing (UAT) execution | Customer Full |
Customer Primary |
| Error identification and resolution | Customer Primary |
|
| Migration from sandbox to production environment, if applicable | Customer Full |
|
| Go-live / cutover into production | Customer Full |
|
| Administrator or power-user training | Customer Full |
Don’t just take our word for it—see
what our customers say!
Christopher Veck
ERP Administrator
“Celigo has cut down on our time to accomplish work tremendously. There was no area of our organization that wasn’t positively impacted. Our transaction volume has increased 5x since pre-COVID — it would have been nearly impossible to manage that kind of volume before Celigo.”
Christopher Veck
CIO
Questions?
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