We align our success with yours

Implementation Success

Celigo offers a range of implementation
services to help you succeed.

Service Offerings as Progressive as Your Business

Whether you are implementing one of our prebuilt Integration Apps or a complex orchestration
between multiple applications, Celigo has implementation offerings to make you successful.

Select the offering that is right for you

Whether you have completed dozens of software integrations or this is your first,
we offer implementation services that are right for you.

Advisory

For customers who want to drive their own destiny while obtaining guidance and best practice, the Advisory offering provides you with the best of both worlds – assistance and independence.

What We Do

Provide you with the guidance and hands on assistance you need to successfully implement your solution.

What You Do

Design, implement and manage your integration project while obtaining guidance from an experienced integration consultant.

Managed

For customers who want Celigo to provide a full service implementation, the Managed offering provides you with an implementation managed and delivered by an experienced Celigo team from start to finish.

What We Do

Provide guidance of the optimal design and implementation model based on our best practices, then manage and deliver the project from planning to post go live support using Celigo’s own experts and experienced partners.

What You Do

Co-lead and participate in the project alongside us from start to finish.

Successful implementations require teamwork

Learn what’s needed on both sides

Integration Readiness

Your People

Possess administrator-level skills and experience with both end point systems

Ability to create custom objects/records, fields, searches, and automated processes; understands the object architecture and relationships; ability to read and create reports; security and access controls of business application or other required systems (e.g email, ftp site)
An experienced individual with decision making authority has been allocated to lead the project and drive the necessary decisions.

The individual should have a clear understanding of project scope and the impact of change orders, previous experience leading at least one enterprise application implementation project and one integration from start to finish, and hands-on experience creating & managing to a project plan, issues log and UAT plan. The individual should have capacity to dedicate an estimated 5-10 hours per week on the project.
Understand and are experienced with data management.

Includes prior experience cleansing data and familiarity with each system’s data loading utilities.
Experienced subject matter experts (SMEs) with functional knowledge of the desired To Be Processes have been allocated to the project.

The SMEs are adept at learning, configuring and testing software; have the experience and know-how needed to make decisions on how your company should use the integration; and should have capacity to dedicate an estimated 5-10 hours per week on the project.

Your Process

Business processes related to the integration are mature and well defined.
Your team has a clear definition of what data set (objects, fields) will be exchanged between the end point systems.

Your System

The endpoint applications you need to integrate have been implemented and are ready for integration

The endpoint applications have the objects and fields set up that will be used for the automated data flows. Test data has also been created for the objects and fields involved in the data flows so that the data flows can be tested after they are built.
The team has the security access required, across any relevant systems and applications.

An account (login credentials) with the necessary roles and permissions for all systems including related systems such as email, ftp site, etc. as required to complete the integration

Team Responsibilites

Customer Celigo	Advisory	Managed
Guidance at key project milestones	Shared	Shared
Project management Includes creation of the project plan, management of deliverables and due dates, scheduling of meetings, coordination of resources, management against an issues log, etc.	Customer Primary	Celigo primary
Design of the integration	Customer Primary	Celigo primary
Drive implementation decisions Configuration settings, functionality to use, mapping of business processes to the solution, etc.	Customer Primary	Shared
Configuration of integration flows Includes definition and setup of field mappings, overall connector settings, integration flow schedules, etc.	Customer Primary	Celigo Primary
Development of integration flows Includes definition and setup of field mappings, integration flow settings such as connections, schedules, chaining, etc.	Customer Primary	Customer Primary
Functional testing of integration flows	Customer Primary	Customer Primary
User acceptance testing (UAT) planning Includes defining test cases and a test plan	Customer Primary	Shared
User acceptance testing (UAT) execution	Customer Full	Customer Primary
Error identification and resolution	Customer Primary	Shared
Migration from sandbox to production environment, if applicable	Customer Full	Shared
Go-live / cutover into production	Customer Full	Shared
Administrator or power-user training	Customer Full	Shared

Advisory
Managed

Customer

Celigo

Advisory
Guidance at key project milestones	Shared
Project management Includes creation of the project plan, management of deliverables and due dates, scheduling of meetings, coordination of resources, management against an issues log, etc.	Shared
Design of the integration	Customer Primary
Drive implementation decisions Configuration settings, functionality to use, mapping of business processes to the solution, etc.	Customer Primary
Configuration of integration flows Includes definition and setup of field mappings, overall connector settings, integration flow schedules, etc.	Customer Primary
Development of integration flows Includes definition and setup of field mappings, integration flow settings such as connections, schedules, chaining, etc.	Customer Primary
Functional testing of integration flows	Customer Primary
User acceptance testing (UAT) planning Includes defining test cases and a test plan	Customer Primary
User acceptance testing (UAT) execution	Customer Full
Error identification and resolution	Customer Primary
Migration from sandbox to production environment, if applicable	Customer Full
Go-live / cutover into production	Customer Full
Administrator or power-user training	Customer Full

Customer

Celigo

Managed
Guidance at key project milestones	Shared
Project management Includes creation of the project plan, management of deliverables and due dates, scheduling of meetings, coordination of resources, management against an issues log, etc.	Celigo primary
Design of the integration	Celigo primary
Drive implementation decisions Configuration settings, functionality to use, mapping of business processes to the solution, etc.	Shared
Configuration of integration flows Includes definition and setup of field mappings, overall connector settings, integration flow schedules, etc.	Celigo Primary
Development of integration flows Includes definition and setup of field mappings, integration flow settings such as connections, schedules, chaining, etc.	Customer Primary
Functional testing of integration flows	Customer Primary
User acceptance testing (UAT) planning Includes defining test cases and a test plan	Shared
User acceptance testing (UAT) execution	Customer Primary
Error identification and resolution	Shared
Migration from sandbox to production environment, if applicable	Shared
Go-live / cutover into production	Shared
Administrator or power-user training	Shared

Don’t just take our word for it—see
what our customers say!

"Celigo did great! The project team did a good job of managing the project, coordinating between parties, and was always very responsive. That enabled us to hit the timeline target we had."

Richard Gobea

Accounting Manager

Quor

"Celigo has quickly become an invaluable tool within Miansai. We have completed nearly a dozen integrations with NetSuite and have not encountered one with both the ease of installation and amount of control that Celigo provides."

Christopher Veck

Cio

Miansai
"Our Shopify Integration was a smooth and easy process. Constant, thorough communication and a wealth of documented resources helped us complete our project faster than we expected, and with more customized features than we originally intended! The Shopify connector on the IO platform is extremely intuitive for basic use, yet can be customized extensively for advanced use."

Dylan Wilbur

Systems Administrator

Hitlights

"Our integration with the new Celigo Magento 2 Connector was a seamless and headache free process. Our Enabled implementation team was beyond knowledgeable and helped us accomplish our implementation in one week."

Christopher Donnelly

Director of Digital & Ecomm

Buscemi LLC
"We recently purchased the Celigo BigCommerce – NetSuite Connector with the “Enabled” service that required a fast track implementation. Our Consulting Manager was wonderful, keeping us on schedule, making sure we got the most out of our working meetings, and was available anytime we had questions. After each working meeting we would promptly receive the meeting minutes, the meeting slides, and a recording of the meeting. Celigo is a company that I look forward to working with again! Thank you for making our implementation a success."

René Patterson

Manager of Business Systems

Museum of the Bible

"Celigo’s implementation team – in particular the technical consultant – was excellent. If I costed my internal rate compared to the Celigo investment, the cost savings of the implementation effort itself starts paying back the investment pretty quickly."

Ray Mckenzie-Young

IT Director

Corr-Jensen