Providing a great customer experience while optimizing support processes and costs is a goal for many organizations. Reducing Time-to-Resolution for support cases is a key element that impacts both the customer experience and support costs. Companies using Zendesk, NetSuite, and other best-of-breed cloud applications are achieving faster Time-to-Resolution by unifying customer data into Zendesk, providing support reps more of the information they need to resolve customer issues faster.
We invite you to join Celigo, the leader in NetSuite integrations, to learn how smart companies are improving the customer experience and streamlining operations by integrating Zendesk with NetSuite.
Register for this webinar and you’ll learn:
- How staff can provide better customer support via real-time customer info, including support tickets, sales orders, shipping status, RMA information, customer balances, credit memos, and more—all instantly in Zendesk
- How companies are integrating Zendesk with NetSuite via a prebuilt SmartConnector and a modern iPaaS integration platform
- How the Organization and User set-up process in Zendesk can be automated
- How integrating NetSuite with additional cloud apps for CRM, banking, online marketplaces, 3PL, and more can further streamline your business
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