Customer 360 [Business Processes]2021-07-19T22:45:56+00:00

Why gaining a 360 view of you
customer is so hard to achieve

SaaS companies use multiple systems to manage the end-to-end customer journey resulting in fragmentation of customer information. With data spread across multiple systems, it’s impossible for customer-facing teams to quickly and clearly get the full picture of customer health.

How does Integration help?

Gain Visibility in Across Departments

Gain Visibility in Across Departments

Ensure every team has the real-time customer information they need in the systems they use every day.

Gain Visibility in Across Departments




Confidence in handling BFCM demand.

Improve Customer Experience

By breaking down customer information data silos, customer facing teams can deliver a consistent customer experience regardless of the engagement channel





Increase Net Retention

Increase Net Retention

Get the complete customer health visibility needed to shift from reactive to proactive customer engagements to avoid potential issues and identify upsell opportunities

Increase Net Retention




Celigo on Celigo:

How Celigo automated the customer journey to improve customer experience and net retention.


In this on-demand webinar, we share the Celigo integration
journey towards achieving “Customer 360”


View Webinar



How Businesses Can Leverage 3PL Integration for Operational Efficiency


Empower marketing , sales, and customer service with a unified view
of customer information and next level customer experience


Gain a Custom 360 view

Gain a Custom 360 view

by integrating all the SaaS apps that capture different steps of your customers’ journey.



Get a Quickstart with pre-built templates

Get a Quickstart with pre-built templates

and out-of-box integration apps for common integration use cases.



Customize and expand your integrations

Customize and expand your integrations

without requiring technical resources.



Intuitive UI

Intuitive UI

empowers business users to build and manage integrations without coding.



Proven Robustness

Proven Robustness

to securely handle large amounts of data moving to a data warehouse.



Easy monitoring and error management

Easy monitoring and error management

through dashboards any user can understand.



Featured Integrations

Complete Integration Solution for Customer 360

Embed Celigo and Launch fast

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