With the holiday season over, returns are a critical topic for many merchants as shoppers expect fast, easy, and free returns for their online purchases. However, online returns should not mean a direct loss to the bottom line; in fact, providing a positive and seamless returns experience can lead to increased conversions.
Join us in this webinar with eCommerce leaders from BVAccel, Returnly, and Celigo where we will highlight real-world examples of how merchants effectively used the customer return experience as opportunities to convert into new sales orders. This webinar will cover:
- When and how should a merchant get started with setting up returns policy and infrastructure?
- How can returns be leveraged to drive new revenue?
- What are the advantages of having a returns platform?
- What are the technical considerations that merchants should look at when setting up a returns platform?
- And more!