Today, customer service is part of the whole brand experience and it is one of the major factors influencing whether the customer will keep doing business with a brand or not.
As they grow, businesses need to be prepared to handle the increasing number of customer support requests efficiently. Zendesk is one of the top applications for managing customer issues, and many NetSuite customers rely on Zendesk to achieve faster time-to-resolution.
By integrating Zendesk and NetSuite, support reps get full visibility of customer tickets and NetSuite orders, NetSuite generated RMA’s, and NetSuite financials leading to a better customer experience.
Learn from integration experts how NetSuite companies leverage and integrate Zendesk to improve the customer experience.
Register for this webinar and you’ll learn:
- The importance of excellent Customer Support in business
- Best practices on how NetSuite companies typically leverage Zendesk
- Typical integration use cases
- Options for Integration
- A demo of Celigo Zendesk-NetSuite Integration App in action
- ... and much more!