Managing Ecommerce Order-to-Cash processes is one of the top challenges for growing companies. Fast and accurate order processing is crucial to drive positive customer experience, but also for operational efficiency.
Whether it is B2C or B2B, with every order received on an Ecommerce platform, there is a need to bring in the order data into the ERP for processing and accounting. Without automation, companies find themselves dependent on manual processes, such as, data entry, downloading and uploading data across software via spreadsheets. Not only are these activities resource intensive and prone to error, but they also create backlogs in order processing.
Enviolo, a bicycle component manufacturer, streamlined their B2B processes for providing bike shops and mechanics with spare parts, through Shopify and NetSuite integration, leading to improved operational efficiency.
In this webinar, Billy van den Ende, Director, Brand Experience at Enviolo and Gert-Jan, Senior Director of EMEA at Celigo will discuss how to streamline Order-to-Cash processes for Ecommerce. Join us and learn:
- The importance of Order-to-Cash business process automation in Ecommerce
- How Enviolo streamlined their Order-to-Cash processes
- Key business results Enviolo obtained through automation
- Automation through Integration with Celigo’s iPaaS
- And much more...