Ecommerce Excellence Checklist 2023

Optimizing Ecommerce Operations

The retail landscape continues to evolve and accelerate, with ecommerce sales playing an increasingly influential role. 2022 U.S. ecommerce sales are estimated at 905 billion, and forecasts indicate that by 2026 ecommerce sales will make up close to a quarter of total global retail sales.

As you set your priorities for this year, use this checklist to help you gain a competitive advantage and increase customer retention.

Evaluate your:

• Order to fulfillment
• Inventory levels
• Product catalog
• Customer communications

Evaluate how your ecommerce process and systems performed last year to see how you can optimize for the year ahead.