ServiceNow- Salesforce Integration Template
Integrate ServiceNow and Salesforce for a complete view of your customers and project statuses.
Primary Business Process
ITSM
Customer Support
Business Categories
ITPA
Applications
Salesforce
ServiceNow
Prebuilt ServiceNow – Salesforce Integrations
Sync accounts, cases, contacts, and contract data between ServiceNow and Salesforce. Prebuilt flows automatically synchronize incident data between the two systems, ensuring that your information remains current and accurate whenever an incident is created or updated.
Included Flows
This integration flow syncs Salesforce accounts as ServiceNow companies.
This integration flow syncs Salesforce cases as ServiceNow incidents.
This integration flow syncs Salesforce closed cases as ServiceNow closed incidents.
This integration flow syncs Salesforce contacts as ServiceNow users.
This integration flow syncs Salesforce contracts as ServiceNow contracts.
This integration flow syncs ServiceNow cases as Salesforce cases.
This integration flow syncs ServiceNow incidents as Salesforce cases.
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Integration Features
Accelerate digital transformation across the entire organization with scale, reliability, and governance.
Prebuilt Integrations
The Celigo Platform provides a comprehensive library of prebuilt integrations with built-in best practices, drag-and-drop features, AI, and machine learning.
Robust Development Tools
A purpose-built, easily accessible developer interface provides robust capabilities for technical users to build complex integrations.
Error Management Tools
AI and machine learning-enhanced error management tools include dashboards, detailed error messages, alerts and notifications, auto-resolve, and autonomous recovery tools.
Integration Orchestration
Set up multiple imports and exports as part of a single integration flow. Orchestration supports complex processes that require data coming from, and going to, multiple sources.
User-friendly UI
Approachable user experience for business users so they feel confident creating and managing automations to fit their changing business processes.
Javascript Hook
Fully self-contained, self-service extension points for complex flow logic allows for more sophisticated integration templates.
Celigo Support
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Documentation
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