We’re looking for a Manager of Partner Success, that will be focused on increasing Partner Services Delivery Performance through effective partner relationships, and through mentoring and coaching a team of Partner Success Managers (PSMs) on best practices. The Manager will oversee the team’s day-to-day activities, ensuring that PSM’s are achieving their main objectives, as follows: 1) to guide partners on how to develop their internal capabilities on the Celigo platform to be able to implement Celigo successfully on their own, 2) ensure that partners know when and how to get help from Celigo resources when their own capabilities are not yet sufficient to meet the customer’s needs, and 3) track and report on partner projects to ensure that partners are successful with their Celigo implementation projects. This Manager will also be responsible for developing and executing strategies to improve partner implementation performance, as well as tracking and reporting on key performance metrics for all partner projects.
What would you do, if hired?
Who are we looking for?
Celigo is the leading integration platform (iPaaS) that is pushing the boundaries of what an iPaaS can be. Celigo’s unique approach to integration enables IT and business users alike to automate and optimize every business process, allowing organizations to accelerate growth and drive innovation at scale.
Pay Scale Information
Celigo reasonably expects to pay a base salary between $120,000 and $140,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.
Starting your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends. Additionally, we provide a strong benefits package, a tech stipend, recognition opportunities, and many other cool perks.
Diversity, Equity, Inclusion, and Accessibility
As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.
Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics)military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.