Extended Support Hours

Extended Support Hours


Product Marketing Manager

We’re pleased to announce that we have extended support hours for customers on the Preferred and Premier Customer Success Plans.

Weekly Support Hours*

  • US Eastern Time: Sunday 7:00 PM to Friday 8:00 PM
  • US Pacific Time: Sunday 4:00 PM to Friday 5:00 PM
  • Greenwich Time (UST): Sunday 11:00 PM to Saturday 12:00 AM
  • Australian Eastern Time: Monday 10:00 AM to Saturday 11:00 AM

Weekend Support Hours for Urgent Issues*

  • US Eastern Time: Saturday 11:00 AM to Sunday 8:00 PM
  • US Pacific Time: Saturday 8:00 AM to Sunday 5:00 PM
  • Greenwich Time (UST): Saturday 3:00 PM to 12:00 AM
  • Australian Eastern Time: Sunday 2:00 AM to Monday 11:00 AM

*These hours are only applicable for customers on the Preferred or Premier Plans and excludes US Holidays.

Learn More About Customer Success Plans


Product Marketing Manager
By | 2018-11-19T17:57:52+00:00 November 7th, 2018|Categories: Uncategorized|

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