Companies using Salesforce Commerce Cloud (formerly Demandware) and NetSuite to run their eCommerce businesses now have a Integration App to automatically integrate these two platforms quickly, easily, and with minimal IT support.
Leading retailers use Salesforce Commerce Cloud to power their eCommerce sites while using NetSuite ERP to fulfill orders and manage products. To offer the best buying experience, data needs to flow seamlessly between Commerce Cloud and NetSuite for timely order fulfillment, accurate product availability, and real-time statuses on orders, cancellations and refunds.
Salesforce Commerce Cloud Integration App provides a pre-built integration between Commerce Cloud and NetSuite. The Integration App is an installable cartridge to Commerce Cloud – avoiding the need for additional API development work that is typically required by Commerce Cloud.
You receive pre-built integration flows that automatically synchronizes key data between Commerce Cloud and NetSuite. This ensures orders are fulfilled in a timely manner, customers have real-time insights into order status, and inventory levels are synchronized to minimize over- or under-selling of items.
Additionally, Integration Apps are smart to ensure the integrity of your data. Potential duplicate orders or customers are flagged. Variance reports also help reconcile data in NetSuite with data in Commerce Cloud.
Easy, fast deployment
Integration App provides out-of-the box integration and does not require development work – even eliminating the typical API development work required by the Commerce Cloud platform. Business users can easily install and configure the integration using intuitive wizards and user interfaces without support from IT.
Intuitive management and monitoring
The status of all data synchronizations is available via an intuitive dashboard on integrator.io. Automatic email alerts are also sent when integration is offline or errors occur in any data flow. Multiple team members can be designated to access the dashboard and receive the email alerts.
The connector is certified by NetSuite team with Built for NetSuite certification.