Celigo launches Zendesk Connector for NetSuite

by Celigo
September 15, 2015

Celigo is excited to announce the newest member of our Integration Apps family – the Zendesk Connector for NetSuite. Zendesk is a leading cloud-based customer service software solution and NetSuite is a popular vendor of cloud computing business management software. As SaaS gets ingrained across organizations of all sizes, companies are using a combination of Zendesk and NetSuite ERP in a best of breed model. It is critical to have real time connectivity between the two services to facilitate frictionless integration of business processes that span across the customer experience. At Celigo, our mission is to make best-of-breed cloud apps work together as one. Celigo Connectors provide instantaneous connections and comprehensive integrations that drive efficient business outcomes.

Using the Zendesk Connector, companies can provide a tailored and efficient support experience to their customers, by enabling back office visibility from NetSuite right in Zendesk. The Zendesk Connector is a result of our deep domain knowledge of NetSuite and a close partnership with Zendesk.

The Zendesk Connector automates:

  • the syncing of Customers and Organizations between NetSuite and Zendesk
  • the syncing of Contacts and Users between NetSuite and Zendesk
  • the visibility of key Financial information from NetSuite in Zendesk
  • the syncing of Zendesk Tickets with NetSuite Cases (coming soon)

The Connector covers the most important integration requirements between these two leading cloud services and eliminates the overhead associated with dual-data-entry between the two systems.

Powered by Celigo Integrator
The Zendesk Connector is powered by our next generation Integrator platform, a cutting edge iPaaS that allows companies to build integrations between SaaS or on-premises software applications.

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