Multiple E-commerce Channels For NetSuite

The ChannelAdvisor Connector for NetSuite has been critical to our ecommerce operation.  As a mulit-channel seller of consumer electronics products, it allows us to leverage the benefits of our eBay and Amazon sales channels with our back-end fulfillment, accounting, and customer service hosted by Netsuite.  We have had very few problems with the integration, and when we do, Celigo is very responsive to resolve any issues we may have. Craig Zimmer, President MobilePC

The seamless integration of our inventory, financial data, and order management between NetSuite to ChannelAdvisor is absolutely critical to the success of our business. Our business has been built in a fast-paced,  multi-channel environment, which puts stress on maintaining accurate inventories, updated order and customer information, and timely and precise financial data.     Previously we struggled with these issues, however since our switch to the Celigo Connector these issues have all but disappeared. The Celigo Connector between these two platforms simply works. Thank you Celigo! Marc Ducey, President GolfEtail.com

ChannelAdvisor MarketplaceAdvisor is an on-demand solution that delivers greater e-commerce efficiency by ensuring your products appear wherever buyers are shopping. Everything from listing items to tracking and collecting becomes a breeze, translating into lower operational costs and a reduced price for new customer acquisitions. With MarketplaceAdvisor, sellers can efficiently sell through the largest online marketplaces including eBay, Amazon.com and Buy.com as well as all of the major comparison shopping engines - all from a single platform. MarketplaceAdvisor arms sellers with the most comprehensive set of functionality available to quickly scale an online business.

NetSuite is the leading vendor of on-demand, integrated business software suites that provide Accounting / ERP, CRM and Ecommerce functionality for small and medium-sized businesses and divisions of large companies.

The Celigo ChannelAdvisor Connector for NetSuite is a subscription-based Integration-as-a-Service product that provides a fully automated integration between ChannelAdvisor's MarketplaceAdvisor and NetSuite. Powered by the Celigo Integrator, the solution runs entirely within your NetSuite account-in full accord with NetSuite's one system, no limits philosophy.

Using the ChannelAdvisor Connector for NetSuite, retailers can target multiple e-commerce channels while leveraging the proven back office features of NetSuite. Since the integration is fully automated, you can focus on increasing sales and accurately managing the resulting orders, instead of wasting time manually keeping your ChannelAdvisor and NetSuite accounts in synch.

• Import Sales Orders/Customers into NetSuite: Orders taken from marketplaces like eBay, Amazon.com and Buy.com are imported into NetSuite automatically. If a matching customer is not found, a new customer is created in NetSuite.
• Export Fulfillments to ChannelAdvisor: As orders are fulfilled in NetSuite, the fulfillment transactions are imported into ChannelAdvisor so that the shopper has full visibility into orders placed.
• Export Items to ChannelAdvisor: Retailers can easily designate which items from NetSuite are pushed to ChannelAdvisor, making it easy for you to create/update your ChannelAdvisor product catalog.
• Export Inventory Levels to ChannelAdvisor: Inventory levels in ChannelAdvisor are continuously updated with current inventory levels in NetSuite, ensuring that orders placed can actually be fulfilled.

Celigo's ChannelAdvisor Connector for NetSuite doesn't just let you automate the flow of data between ChannelAdvisor MarketplaceAdvisor and NetSuite. It also lets you manage and monitor the integration directly from within your NetSuite account! This is possible because the ChannelAdvisor Connector was built using the Celigo Integrator, which is Celigo's proprietary integration platform that allows NetSuite users to manage external integrations without ever having to leave the NetSuite application. And since the Celigo Integrator has been used by numerous companies in integrating NetSuite with various external applications, including other ecommerce platforms like Amazon Marketplace and Yahoo! Stores (i.e., Yahoo! Merchant Solutions), then you know that you are using a proven and reliable solution for integrating ChannelAdvisor and NetSuite.

NetSuite User Interface

The ChannelAdvisor Connector provides a familiar NetSuite user interface that is deployed directly in your NetSuite account using NetSuite's SuiteBundler, and uses a combination of Suitelets, SuiteScripts, custom portlets, alerts, and other features that make for a rich user experience. So managing the ChannelAdvisor and NetSuite integration doesn't require you to learn how to use or maintain an entirely new 3rd party application; everything you need to know about the ChannelAdvisor-NetSuite integration will be available in either your ChannelAdvisor account, or in your NetSuite account.

Configuration & Mapping

The mapping of data fields from a ChannelAdvisor record type to a NetSuite record type is achieved through an intuitive user interface within your NetSuite account. This includes the ability to map custom fields, hierarchical data types, etc. This interface allows business users to make changes to the integration without having to make changes to the code. For example, if ChannelAdvisor introduces a new field on the sales order record, this field can easily be mapped to a standard or custom field in the NetSuite sales order record type with a few clicks.

Monitoring

Monitor every aspect of this integration from the context of a single NetSuite dashboard—one page offering complete visibility including custom portlets, KPIs, meters, and graphs. Integration activity is logged directly inside NetSuite with the ability to specify summary or detailed logging. The summary logging occurs at the job level, capturing the details of the import/export. The detailed logging occurs at the record level, and includes the ability to click through from the summary.

No time to keep track of everything?  Enable email alerts to watch for integration failures and checkpoints, or schedule a report to keep track of your integration’s throughput. With a few clicks, administrators can configure these alerts to suit the needs of their enterprise.

On-Demand

The ChannelAdvisor Connector is designed to run as a Celigo hosted service. Celigo will monitor and support the Connector to ensure that it runs uninterrupted, including ensuring that it will always be compatible with NetSuite and ChannelAdvisor updates. When either application makes an update, the Connector will be automatically updated as well (if needed) to fix any problems in a proactive manner.  Updates also occur immediately upon discovery of a problem. Additionally, the subscription entitles you to receive the latest version of the Connector automatically when it becomes available, ensuring that you benefit from new and improved features.

• User interface is installed from a SuiteBundle directly to your NetSuite account.  These interfaces are fully customizable.
• Communication with NetSuite is facilitated through NetSuite's SuiteTalk SOAP-based web services and is encrypted using SSL.
• Automated updates and patches are made available transparently.

The ChannelAdvisor Connector for NetSuite is available as a subscription with a one-time setup and configuration fee. Please contact us for demo and pricing information.