Case Study Summary
An online retail company specializing in branded apparel, clothing, and equipment, IslandSurf had chosen NetSuite as its business management solution. IslandSurf needed to implement a solution that automated the myriad of manual processes necessary to work with a 3rd party warehouse. They wanted to free up employees’ time to focus on more value-add [...]

Challenges
The Grove’s existing NetSuite web store was built only via the out-of-box capabilities available in NetSuite. This existing web store did not provide customers with the kind of interaction The Grove wanted to provide, and the web store was not able to support certain revenue streams and the company’s continued growth. The customer experience was [...]