Integrate with any external 3PL application: On-Demand or On-Premise

Our fully automated integration with our 3rd party fulfillment house Kuehne+Nagel was a mandatory requirement for using NetSuite. Celigo was able to convert our complex requirements into a seamless, automated solution. Instead of dual entry of orders into two systems and having issues with operational logistics, we can now focus on the critical aspects of our business. Celigo is a NetSuite integration expert and will go the extra mile to ensure your project is completed as planned. -Robert Larioza, Vice President LookCycle USA

The Celigo Fulfillment Integration provides a full integration with any third-party fulfillment center or third-party logistics provider. Powered by the Celigo Integrator, the solution runs entirely within your NetSuite account—in full accord with NetSuite’s one system, no limits philosophy.

A third-party logistics provider (abbreviated 3PL) is a firm that provides outsourced or "third party" logistics services to companies for part or sometimes all of their supply chain management functions. Third party logistics providers typically specialize in integrated warehousing and transportation services that can be scaled and customized to customer’s needs based on market conditions and the demands and delivery service requirements for their products and materials.

Business Problems Solved

Using the Celigo Fulfillment module, the fulfillment of orders can be outsourced to a third party with fully automated bi-directional integration. It integrates with any type of Warehouse Management System (WMS) used by the third-party fulfillment center, supporting any technical specifications or formats--such as flat files, XML files, or web services calls.

• Export Sales Orders:  Orders pending fulfillment are exported from NetSuite and imported into the fulfillment center.
• Import Shipment Confirmations: As orders are fulfilled in the warehouse, the shipment confirmations are imported into NetSuite as item fulfillment transactions. Advanced features such as partial fulfillments and multiple packages are handled automatically.

Features

Why custom build a SuiteTalk based integration when one already exists and is ready for immediate use through the NetSuite user interface you are already familiar with?

Configuration & Mapping

The underlying Celigo Integrator allows complete control over the configuration and mapping of this integration from within your NetSuite account via a SuiteBundle based custom dashboard and control panel. 

The mapping of data fields from the external system to the target NetSuite record type is achieved through a user interface--implemented directly within NetSuite. This includes the ability to map custom fields, hierarchical data types, etc. This interface allows business users to make changes to the integration without having to make changes to the code. For example, if the external application introduces a new field for the item fulfillment import to NetSuite, this field can easily be mapped to a standard or custom field in the NetSuite fulfillment record type with a few clicks.

Monitoring

Monitor every aspect of this integration from the context of a single NetSuite dashboard—one page offering complete visibility including custom portlets, KPIs, meters, and graphs. Integration activity is logged directly inside NetSuite with the ability to specify summary or detailed logging. The summary logging occurs at the job level, capturing the details of the import/export. The detailed logging occurs at the record level, and includes the ability to click through from the summary.

No time to keep track of everything?  Enable email alerts to watch for integration failures and checkpoints, or schedule a report to keep track of your integration’s throughput. With a few clicks, administrators can configure these alerts to suit the needs of their enterprise.

On-Demand (or On-Premise)

This module is designed to run as a Celigo hosted service. Celigo will monitor and support this module to ensure that it runs uninterrupted, including ensuring that it will always be compatible with NetSuite updates. When NetSuite makes an update, this module will be automatically updated as well (if needed) to fix any problems in a proactive manner.  Updates also occur immediately upon discovery of a problem. Additionally, the subscription entitles you to receive the latest version of this module automatically when it becomes available, ensuring that you benefit from new and improved features.

Given that NetSuite is an on-demand application where updates to the application can occur on a frequent basis, we believe that having an integration model that is in alignment with NetSuite allows us to provide the best options for uninterrupted service. However, with a few simple configuration changes, we can also install this module to run on-premise on your own servers.

Specifications

• User interface is installed from a SuiteBundle directly to your NetSuite account.  These interfaces are fully customizable.
• Communication with NetSuite is facilitated through NetSuite's SuiteTalk SOAP-based web services and is encrypted using SSL.
• Automated updates and patches are made available transparently.

Pricing & Availability

The fulfillment module is available as a subscription with a one-time setup and customization fee. Please contact us for demo and pricing information.